Overview
Senior Sheltered Services Officer Full Time – 0
Our Benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About the role
⭐ Senior Sheltered Services Officer Full Time
We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.
About the role
Do you have a passion for supporting older and more vulnerable residents – and the leadership skills to inspire and guide others to deliver exceptional services?
This is an exciting opportunity to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants than ever before, and our sheltered housing team is central to this transformation.
As a Senior Sheltered Services Officer, you’ll lead a team of Sheltered Scheme Officers, ensuring that our schemes are safe, well-run and truly supportive places for residents to live. You’ll be a visible leader – coaching staff, monitoring standards, and ensuring that every resident feels valued, listened to and connected.
You will be part of a service that is:
- Visible and connected – stronger links with residents, families and communities.
- Supportive and responsive – helping vulnerable residents live independently and safely.
- Engaged and accountable – giving residents a stronger voice in how schemes are managed.
- Cleaner and safer – ensuring schemes are well maintained and welcoming.
This is a rewarding leadership role that combines people management, service improvement and hands-on engagement with residents.
About you
About you
We’re looking for an experienced and motivated housing professional with strong leadership skills and a genuine commitment to supporting older and vulnerable people.
What you’ll bring to the role:
- Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
- Experience of managing sheltered, supported or independent-living services.
- Excellent people-management skills with the ability to lead, coach and motivate staff.
- A sound understanding of safeguarding, support planning and housing management.
- Strong communication and interpersonal skills – approachable, empathetic and confident.
- The ability to balance compassion with compliance, ensuring services meet high standards.
- A proactive, problem-solving approach with a focus on continuous improvement.
This is an excellent opportunity to step into a senior role in a forward-looking housing service and make a lasting difference to the lives of residents across North Northamptonshire.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
