Overview

Product Manager – FHB Data Domain Services – London, Greater London

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Summary

We’re hiring for a Technical Product Manager and help shape the future of enterprise data across Fashion, Home & Beauty. You’ll lead the development of scalable data products and platform services that power critical business decisions, unlock value across multiple teams, and drive major transformation programmes. Working at the intersection of business, data, and technology, you’ll partner closely with Engineering and stakeholders to deliver trusted, reusable, and high-performing data services that have impact at scale.

What you’ll do

  • Own and evolve FH&B Domain Services as internal products, with clear accountability, defined consumers, measurable success metrics, and end-to-end lifecycle management aligned to enterprise data strategy and transformation goals across Design, Buy and Make.

  • Define product vision, strategy, and priorities, creating and communicating a clear roadmap underpinned by OKRs, managing the product backlog, and balancing business outcomes, technical risk, and long-term platform sustainability.

  • Partner closely with Engineering and cross-functional stakeholders to shape solutions, delivery sequencing, service boundaries, and data contracts, ensuring scalable, reliable, and reusable data products that meet current and future business, analytics, and reporting needs.

  • Drive product performance and continuous improvement, defining and tracking adoption, business impact, data quality, operational performance, and product health metrics to inform decision-making and maximise value.

  • Ensure operational excellence and platform resilience, delivering data products that meet quality, availability, observability, resilience, and compliance requirements, while supporting DevOps operations, incident management, and ongoing service stability.

Who you are

  • Proven product management experience, with a strong track record of defining product strategy, owning roadmaps, delivering value, and continuously optimising products through to live service.

  • Experience working with enterprise data, analytics, and reporting, including a solid understanding of data quality and the challenges of operating in complex, large-scale environments.

  • Demonstrated success delivering products in cross-functional environments, balancing business objectives, technical constraints, operational requirements, and stakeholder needs.

  • Data-driven and outcome-focused mindset, with experience defining and managing OKRs, leveraging product performance metrics, and using insights to drive prioritisation and continuous improvement.

  • Strong analytical, communication, and leadership skills, with the ability to solve complex problems, influence stakeholders, build trust, and create clarity across business and technology teams.

What’s in it for you?

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

  • Competitive holiday allowance with the option to buy more

  • Discretionary bonus schemes linked to your performance and ours

  • Strong pension and life assurance to help plan for the future

  • Tailored induction and training to support your development from day one

  • Exclusive perks and savings through our M&S Choices portal

  • Market-leading family policies, including parental, adoption and neonatal leave

  • 24/7 wellbeing support, including virtual GP access and mental health services

  • One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-hybrid #LI-LS1 #hybridrole

Before you apply -
Register now and turn on alerts for jobs like this!

  • To apply for this position, receive job notifications and manage your applications, click "Register with Diversity Jobs Group".
  • To apply for this position without registering, click "Apply with Customer".

By registering you agree to our terms and conditions.

Apply with Customer

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.