Overview

People Support Team Leader – Newcastle Upon Tyne, Tyne and Wear

  • This is a full-time role (35 hours per week)
  • The base location for this role is Greggs House, Quorum Business Park, Newcastle NE12 8BU

Main Responsibilities

As People Support Team Leader you’ll:

  • Lead a team of recruitment and people administrators to support our colleagues across the business.
  • Support and develop the team to ensure a first-class professional end to end service to candidates and colleagues 
  • Carry out regular 1-1 sessions and quality checks to ensure that your team is supported in the best possible way
  • Use data and reporting to direct the team in tackling workload
  • Be point of contact for escalations or complex queries for our customers

Ideal Candidate

You will fit right into this role if you:

  • Have experience in leading a busy support team, setting and monitoring SLA’s and objectives

  • Are comfortable acting as a role model and encouraging a joint approach

  • Have high levels of accuracy and attention to detail

  • Have strong skills in planning, prioritising, and organising

  • Have the ability to influence and advise your team and peers across the business

  • Enjoy multi-tasking and working with multiple priorities at pace, delivering results within tight timescales

  • Posses excellent IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

  • Are supportive of an inclusive culture – recognising and valuing that difference is good

  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

Before you apply -
Register now and turn on alerts for jobs like this!

  • To apply for this position, receive job notifications and manage your applications, click "Register with Diversity Jobs Group".
  • To apply for this position without registering, click "Apply with Customer".

By registering you agree to our terms and conditions.

Apply with Customer

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.