Overview
Housing Tenancy Support Officer Part Time – NN15 7QX
Our Benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About the role
⭐ Housing Tenancy Support Officer Part Time
We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.
About the role
Do you want to make a real difference by supporting tenants to sustain their homes and thrive in their communities?
This is your chance to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants – and our Housing Tenancy Support Officers are a vital part of this transformation.
As a Housing Tenancy Support Officer, you’ll work directly with tenants who need extra help, providing guidance, practical support and links to other services. You’ll play a key role in preventing homelessness, tackling tenancy issues early, and helping tenants feel secure and supported in their homes.
You will be part of a service that is:
- Visible and connected – smaller patches, stronger links with tenants and communities.
- Supportive and responsive – tailored help for tenants who need it most.
- Engaged and accountable – ensuring tenants’ voices are heard and acted on.
- Cleaner and safer – working with colleagues to improve neighbourhood standards.
This is a rewarding and people-focused role where you’ll see the difference you make every single day.
About you
About you
We are looking for people who are caring, proactive and passionate about making a difference.
What will you bring to the role:
- Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
- Experience of working in housing, support, health, social care or community services.
- Excellent people skills – empathetic, approachable and confident in engaging with tenants.
- The ability to respond calmly and effectively to challenging situations.
- Strong organisational and problem-solving skills, with the ability to manage a busy caseload.
- A genuine commitment to helping people sustain their homes and build better futures.
This is an excellent opportunity to join a forward-looking housing service and play your part in creating safer, stronger and more supportive communities.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
