Overview

Customer Service Advisor (Northamptonshire Central Library) – NN1 2BA

Our Benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families, within library community spaces.

Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.

About you

  • Can you provide excellent customer service to all visitors to Northamptonshire Central LibraryPlus?
  • Are you motivated and enthusiastic with a proactive approach?
  • Are you creative and excited about delivering and supporting memorable activities for children and their families?
  • Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?

If so, you might be the person we are looking for.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

http://www.cambridgeshire.gov.uk/council/jobs-and-careers

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