Overview

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

This is an exciting opportunity to join Starling Banking Services (SBS) to drive revenue growth and sign market-leading brands onto the SBS platform as a member of the SBS Sales team.

As an Account Executive, you will be part of the team responsible for signing new clients and bringing new revenue to the SBS platform. You will be responsible for the full sales cycle from target selection, prospecting to client meetings and deal close.

Key Accountabilities:

  • Prospecting and contacting key clients from a named list as well as your own research to find clients suitable for real-time payments and the SBS product
  • Owning client interactions through top-tier verbal and written communication skills that earn the trust of the client and demonstrate how SBS can solve their problems
  • Ownership of sales opportunities and closing deals. You will be working in a small but supportive team to onboard new clients throughout the full sales cycle.
  • Demonstrating strong product knowledge to steer clients through the buying journey and ability to guide clients through consultative and value based discussions
  • Maintaining and utilising Salesforce to closely track deal lifecycle and to produce accurate projections of future deals and close dates
  • As a member of the SBS sales team you will be a key player in the development and scaling of the maturity and approach to sales within the SBS team.

Requirements

  • Previous top performing sales experience at a payments or fintech company
  • Existing understanding of FPS, Bacs, Open Banking, A2A payments and the developing ecosystem around the National Payments Vision, or strong willingness to learn
  • Deep CRM understanding and habits
  • Familiarity with API driven products
  • Demonstrable emotional intelligence to understand our customers and their needs and how they can be solved by the SBS product
  • Understanding of consultative selling, key buyer personas and strong go-to-market instincts
  • Positive attitude and approach with proven experience of ownership of problems and opportunities
  • Hands-on, resilient and adaptable to a fast moving environments
  • Excellent verbal and written communication skills
  • Consistently act with the highest ethical standards, ensuring decisions are always in the best interest of our customers, colleagues, and the bank. Lead by example, fostering a culture of trust and transparency across all levels.

Benefits

  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Incentives refer a friend scheme
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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