Overview

Job Title: Billing & Income Team Member

Circa £28,000 per annum (Dependent on Skills & Experience)

12 Month Fixed Term Contract

Full time, 37 hours per week 

Location: Peterborough – Thorpe Wood House,

Remote and Office each week. Must be able to attend ongoing training in Peterborough and Lincoln

A Cascade of Opportunities!

Are you looking for a role where you can make a real impact in a fast-evolving industry?

We are seeking a Billing & Income Team member to join our dynamic and multi-skilled team. This role is vital in supporting billing and cash collection activities for Retailers, Developers, NAVs, and other non-household customers within the AWS region.

With responsibility for ensuring the accurate collection of revenues-amounting to approximately £440 million annually-you will play a key part in maintaining financial integrity, monitoring cash collection performance, and identifying potential risks and opportunities.

If you have strong numeracy skills, exceptional attention to detail, and a passion for delivering excellent service, we’d love to hear from you!

What does it take to be a  Customer and Operational Services Team Member? 

  • Proficient in SAP

  • Proficient with all Microsoft Office products – including the use of VLOOKUP & pivot tables

  • Customer service and financial experience (preferably business to business)

  • Excellent telephone etiquette with ability to discuss matters such as payment resolution & debt chasing

  • Ability to multi-task and prioritise workload

  • The desire to solve problems, improve processes and deliver efficiencies

  • Ability to work independently and as part of the team 

As a valued employee, you’ll be entitled to: 

  • Full private healthcare with no excess

  • 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

  • A flexible working culture

  • Competitive pension scheme – we double-match your contributions up to 6%

  • Life Assurance at eight times your salary

  • Personal Accident cover – up to 5x your salary

  • Bonus Scheme

  • Lots of great discounts

  • Flexible benefits to support your wellbeing and lifestyle

  • Paid time off when you’re physically and mentally unwell

  • An excellent Family Leave package – to help you support your family

 

Why Anglian Water? 

Anglian Water is a water company that cares. We care about our people, our environment and our customers. We take pride in providing a collaborative, innovative and inspiring working environment.  We want businesses to grow, environments to flourish and families to get on with their day to day lives. Constantly exploring; working hard to find new and better ways to look after our customers’ individual needs.

Closing Date: 21st August 2025

#loveeverydrop

Before you apply -
Register now and turn on alerts for jobs like this!

  • To apply for this position, receive job notifications and manage your applications, click "Register with Diversity Jobs Group".
  • To apply for this position without registering, click "Apply with Customer".

By registering you agree to our terms and conditions.

Apply with Customer

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.