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St Wilfrid’s Hospice

Why St Wilfrid’s Hospice?

St Wilfrid’s supports adults 18+ within our catchment area  with any life-limiting illness.

People can access our services at any stage of their condition, not just at the very end of their lives.

Our people and our values are at the heart of everything we do. 

We’re dedicated to enabling people to live well at the end of life. When you join our team you will make a real difference to the lives of patients and their families. Our people tell us that the purpose of the hospice makes them feel that their jobs are important. 

Take a look at our vacancies if you: 

  • are looking for a real sense of job satisfaction, 
  • want to work in a supportive, forward-thinking, friendly organisation, 
  • want to work for a charity dedicated to equality, diversity and inclusivity. 

If you can’t find any jobs you would like to apply for, we’d still love to meet you and welcome you to our hospice community. You could volunteer in your area of interest, get involved in one of our events, or pop into our cafe.

Our Values

Compassionate 

We care about each other. We will go out of our way to recognise when someone needs our help or support and will respond to the very best of our ability. 

Professional 

We use our knowledge and skills individually and collectively to deliver the best service possible to those we support. We proactively seek to improve and enhance our skills, take pride in developing ourselves and others. 

Progressive 

We’re forward-looking and thinking. We pursue opportunities to improve and find better ways of doing things through new ideas and approaches. 

Respectful 

We treat people with dignity and respect, always acknowledging and accepting people’s individuality. What makes us different makes us better. 

What we do

St Wilfrid’s provides support for people with any life-limiting illness towards the end of their lives.  

We also support their families and carers. This could be in the hospice building, in the person’s own home or a care home. 

We are a charity. We are partly funded by the NHS but around 70% of our funding is from donations from the local community. Care is free of charge. 

Equality, Diversity and Inclusion

St Wilfrid’s Hospice values and promotes equality, diversity and inclusion across our organisation.  

We aim to reach out to support people to live well until the end of their lives, and to make sure that no one dies alone, afraid or in pain, regardless of race, background or identity. 

At St Wilfrid’s we are proud that our service provides a caring, inclusive environment where our community (our patients, carers, supporters, and their families) are treated equally, as individuals, so you can be sure that you will receive the same high standards of care whoever you are. 

Introducing FREDIE  

In 2025 we are renewing our commitment to developing, supporting and sustaining a respectful, inclusive and fair organisation. FREDIE is a set of principles that helps us to do that. 

FREDIE stands for: 
Fairness Being reasonable, right and just 
Respect Having due regard for the feelings, wishes and rights of others 
Equality Where every person has equal rights and every person has a fair chance 
Diversity Diverse means different, so diversity includes us all. The concept of diversity encompasses understanding acceptance and respect. 
Inclusion Where every person feels respected, valued and that they fit in with the organisational culture 
Engagement Two-way commitment and communication between an organisation and its employees 

We have been listening to our staff, volunteers, patients and community to help us understand how we are doing and what could be better. This information is being acted upon to ensure we are the best organisation we can be, that everyone who needs us feels confident in accessing our services, and everyone who works or volunteers with us can be their authentic selves.

Equality, diversity and inclusion statement  

At St Wilfrid’s equality, diversity and inclusion is about understanding, recognising, valuing and respecting difference in the broadest sense. It is about creating a working culture through the implementation of practices that harness differences for the benefit of patients, carers and families, and the workforce. 

We are committed to working to ensure that the hospice is representative of the community we are serving. St Wilfrid’s cares for a community of approximately 245,000 people and last year we cared for over 2,300 patients and their families. We aim to ensure that information about how to access our care is available in a way that is accessible and easy to understand by all stakeholders, and that hospice communications and case studies are inclusive and reflect the diversity of our community. 

Benefits of equality and diversity  

Better service to patients: 

  • Better understanding of the needs of patients and how these needs can be met. 
  • All patients feel they are treated as individuals and with respect. 
  • Our organisation is regarded positively in local communities. 

Improved employee relations: 

  • An organisation with a diverse range of employees and volunteers is well placed to understand the needs of a wide range of service users. 
  • A healthier, more productive working atmosphere in which ideas can flourish. 
  • A better understanding of the individual needs of colleagues. 
  • Improved employee retention and morale. 
  • Greater ability to attract employees and volunteers from a diverse talent pool. 

St Wilfrid’s Hospice

Head Office

Eastbourne, UK

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