Overview
Job Purpose and Summary
We are looking for talented individuals to join the Southern team working primarily in the South, South West and West London postcodes as a Field Service Engineer as a mobile engineer. The ideal candidate would live in or around these postcodes (but not limited too) to meet agreed service levels.
Whether you’re an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that’s both rewarding as it is varied.
As a Canon Field Service Engineer, you’ll be the trusted expert delivering our high standards directly to customers -installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.
What we give
– Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
– Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.
– Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
– Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
– Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
– Employee discount – Up to 38% off products from our Canon store.
– Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
What we ask
– Deliver high quality service with a focus on the first- time fixes
– Provide technical support and training to customers
– Manage and optimise car stock inventory
– Build strong customer relationships though effective communication and a professional approach
– Advise customers on chargeable work and obtain necessary authorisation
– Accurately record service activities in line with company guidelines
– Be empowered to grow your skills and shape your career
– Collaborate with supportive service teams that values your input
You will need
Competitive salary: Salary up to £27,462 Mobile Engineer dependant on experience
Additional: To support our planet and people and reduce the carbon emissions across our Service organisation, we are currently transitioning our engineer fleet to EV. Our company car fleet is a mixture of EV or Hybrid vehicles.
No agencies please
Further information
You’re a creative problem-solver who sees the world through a customer’s eyes. You’re collaborative, courageous and ready to take on new challenges
– Strong fault-finding and diagnostic skills (electrical/mechanical) – A customer-first mindset and great communication skills – Confidence using IT systems and managing your time effectively – A proactive, self-motivated approach to learning and development – Full UK driving licence (for mobile roles)
If you’re ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
