Overview

Salary: £15.09 per hour

Shift hours: Full Time

Government Vetting Administrator

Location: London (supporting ESS Government Services)
Sector: ESS / Government Services

Are you highly organised, discreet, and confident handling sensitive information? We’re looking for a proactive Government Vetting Administrator to play a vital role in supporting security clearance processes across ESS Government Services. If you thrive in a busy environment, enjoy working with people, and can balance accuracy with efficiency, this could be the role for you.

About the Role

As the Government Vetting Administrator, you’ll be the central point of contact for vetting activity. You’ll manage the full vetting lifecycle for new starters and existing colleagues, ensuring all documentation is accurate, compliant and processed on time. Working closely with  MOD National Security Vetting teams, you’ll help maintain the highest standards of confidentiality and security throughout every case.

What You’ll Be Doing

Vetting Administration

  • Act as the main point of contact for vetting queries across MOD
  • Manage end‑to‑end vetting for new starters and re‑vetting for existing colleagues.
  • Liaise professionally with  MOD NSV teams to ensure accurate, timely processing.
  • Review vetting documentation for accuracy, completeness and compliance.
  • Support colleagues in completing forms and understanding vetting requirements.
  • Maintain up‑to‑date vetting trackers, digital records and internal systems.
  • Keep managers informed of progress, delays and outcomes.
  • Chase outstanding information and escalate risks where appropriate.
  • Handle sensitive information in line with GDPR and security protocols.

Administrative & Operational Support

  • Provide general administrative support including document production, scanning, filing and data entry.
  • Take clear, concise meeting notes and distribute them appropriately.
  • Coordinate meetings, diary bookings and room scheduling.
  • Produce periodic reports on vetting performance and compliance.
  • Support onboarding processes by aligning vetting with wider HR requirements.
  • Assist with hospitality, events and operational activity as needed.
  • Maintain high levels of accuracy across logs, databases and documentation.
  • Handle enquiries professionally via phone and email.
  • Follow company policies on confidentiality, H&S, data handling and quality.

Customer Service & Teamwork

  • Deliver excellent service and maintain positive relationships with internal stakeholders.
  • Bring a “can‑do” attitude and contribute ideas to improve processes.
  • Work collaboratively and flexibly with colleagues across the department.

About You

Essential

  • Excellent communication and interpersonal skills.
  • Highly organised with strong time‑management abilities.
  • Outstanding attention to detail.
  • Proven administrative experience—ideally in a compliance or security‑sensitive environment.
  • Confident user of Microsoft Word, Excel, PowerPoint and digital systems.
  • Trustworthy, discreet and confident handling confidential information.
  • Proactive, solution‑focused and self‑motivated.
  • Professional telephone manner and written communication skills.
  • Able to work independently and as part of a team.
  • Positive, supportive attitude.

Desirable

  • Experience in vetting, HR, security clearance or Government Services.
  • Understanding of vetting processes.
  • Basic knowledge of data protection and security protocols.

Reference: compass/TP/308146/210918

Location: London

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