Overview
Transport Operations Manager – Booker Retail Partners
You will have a current Certificate of Professional Competence (CPC).
Reporting to the General Manager, you will be responsible for Managing the Transport Operations at a busy distribution centre. Responsible for a fleet of Class 1 and Class 2 vehicles, you will Lead a team of Managers, Drivers, Trainers and Administrative Colleagues. This is an exciting Leadership role, as the departmental head, you will be a key member of the sites senior management team.
- Operate & achieve the transport budget.
- Ensure legal Compliance to DVSA standards
- Experience of both internal and external audits
- Influence, direct and support your management team to work to performance criteria and undertake the right activities that positively influence cost within the department.
- Lead, motivate and develop the Transport team members through performance management to raise performance standards and achieve KPI’s for cost, service and people.
- Challenge under performance and recognise good performance in equal measure.
- Collate KPI figures weekly and produce period end reports and action plans.
- Ensure driver overtime and use of agency drivers and subcontractors are kept to a minimum.
- Repair and maintenance costs to be strictly monitored and controlled.
- Ensure Best Practice to minimise fuel usage and maximise KPL.
- Monitor and control absence.
- Maximise all forms of revenue.
- Ensure supplier collections are made as planned.
- Achieve on time delivery performance.
- Ensure effective communications both internally in Transport department, within the Distribution Centre and with Customers including Supply Chain and branches.
- Ensure management team is regularly appraised and developed via personal development plans.
- Develop transport department Culture into a “Great Place to Work” atmosphere with Colleague engagement and inclusion a key focus.
- Implement succession planning.
- Identify training needs and design/implement training plans.
- Ensure adherence to employment legislation and Company policy as required including; contracts of employment, discipline and grievance matters.
- Support the General Manager to manage the ER environment to protect the business.
- Build effective relationships with the site union representatives.
Technical Skills and Knowledge:
- Management experience within a unionised environment.
- Thorough knowledge of CPC accountabilities & the legislative requirements
- Experience of a customer service environment.
- Excellent PC and organisational skills.
- Methodical approach to figures and reporting.
- Understanding of people planning and scheduling processes.
- Knowledge of health safety and legislative requirements.
- Developing self and others.
Capabilities:
- Flexible with ability to work on own initiative.
- Innovative and change orientated/adaptable.
- Ability to work within a team environment.
- Numerate and Literate.
- Effective communicator at all levels with positive can do attitude.
- Excellent leadership skills with the ability to impact and influence.
- Decision-making and judgement.
- Well organised, able to plan and manage time effectively.
- Excellent influencing and communication skills.
- Coaching skills.
- Team player.
- Tenacious.
- ‘Can Do’ approach to work.
Qualifications/Knowledge/Experience
- CPC qualified.
- Minimum of 3 years senior manager experience in a best practice transport environment.
Shift Hours: 40 hrs per week (Any 5 from 7)
Salary: Competitive
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
