Overview
Salary: £30000 per annum
Shift hours: Full Time
Main Responsibilities:
To provide comprehensive support to the management team within the Soft FM Services Department, in relation to training and development of all Soft FM Services Staff.
- Act as a “link trainer” with the client and deliver any required training in line with contractual requirements.
- To ensure contractual compliance in line with the client requirements including any legislative changes.
- To co-ordinate the training needs of Soft FM Services staff in conjunction with line managers and draw up annual training programmes for each department.
- Liaise with the recruitment team to ensure new entrants are inducted in a timely manager.
- Induct new starters in the business and manage the client requirements for mandatory training.
- Devise any bespoke training for the different services.
- Quality assess training, and devise ways of delivery.
- Rollout incentives such as dementia training, profit protection and H & S bespoke training.
- Be the conduit with Compass’s Learning and Development Team and be the advocate of vocational development such as apprenticeships.
- Audit new starters with relevant services to ensure consistency for new starters.
- Ensure reminders are sent for required training to ensure compliance in a timely manner.
- Devise and share a training newsletter in advance to ensure operational effectiveness.
- To plan, and organise Mandatory Training sessions and ensure all Soft FM Services receive refresher training.
- To provide assistance, where required, to Managers regarding on job departmental training including those who return from long term sick.
- To maintain documented system/database for all training records for Soft FM Services staff and provide regular MI data.
- Liaise with other trainers in Healthcare to ensure best practice is being applied.
- To organise management training days.
- To ensure that current and potential employees are offered the same opportunity regardless of sex, race, colour, religion, nationality, ethnic origin, age, sexual orientation, marital status or disability.
Essential
Knowledge and Skills
- Knowledge of the service industry, working directly with staff.
- Must be a team leader, able to motivate and communicate with the team.
Experience
- Dealing with employees.
- Delivering and facilitating training.
Personality
- Enthusiastic, initiative, assertive, energetic, organised, open-minded and a good communicator.
- Self-motivated.
Personal
- Must be flexible to meet the needs of the business.
- Able to drive.
- Able to and willing to occasionally stay away for meetings/courses etc.
Desirable
Knowledge and Skills
- Previous training experience.
- Experience in a healthcare environment.
- Recognised Training qualification.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/2404/72257003/52638066/ONEWJ
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Reference: com/2404/72257003/52638066/ONEWJ
Location: Cambridge
