Overview
Reference: CCC00479
Description: Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Technical Support team to deliver a customer-focused, cost-effective service.
As the Trainee Technical Consultancy Officer, you will play a key part by following the business processes, providing technical administrative support and managing your workflow to meet performance targets using information systems.
Your key responsibilities will include:
Handling customer enquiries
Providing basic guidance on building control queries
Registering and validating routine applications
Taking and processing telephone payments
Logging and updating records with inspection requests and any additional information received.
To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills, both written and oral, you will have experience of meeting deadlines and working under pressure.
We will look to you to work flexibly within a team that embraces change, maintains high performance and strives for continuous improvements.
If this sounds like a role you would like to take on, then we want to hear from you!
What we can offer:
A variety of learning and development opportunities via a range of sources and methods
Access to the highly valued Local Government Pension Scheme(LGPS)
Additional Voluntary Contribution (Shared AVC) Scheme
Agile and Flexible working
Annual leave purchasing scheme
Annually negotiated pay and award progression
Confidential advice and support via an Employee Assistance Programme
Cycle to Work Scheme
Family friendly policies
Flexible Bank Holidays
Free swimming at CCC swimming pools
Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
Gym Membership salary sacrifice scheme
Home & Electronics salary sacrifice scheme
Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
Professional Membership Fees paid for, dependent on role
Relocation Assistance may be payable in approved cases
Staff reward and recognition framework- including annual staff awards ceremony
Subsidy for public transport
Your Care dynamic wellbeing platform
Hours: This is a full-time role, for 37 hours per week.
Working Pattern: 5Days
Contract: Fixed Term for12 months
Salary: £26,824- £29,064 per annum (City Pay Band 2)
Location: This is flexible – combining home and office-based duties across the 3C operational area.
More Information:
You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitmentor Our People & Culture Strategy.
If you would like an informal chat, please contact Kathryn on 0300 772 9622 or email Kathryn.brennan@3csharedservices.org
Application Process:
To be considered for this role, please click Apply Now.
If you are an internal candidate you must apply by logging in to your Employee Self-Serve(ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
* For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.
Region:
Location:
Salary: *GBP*26,824 – *GBP*29,064 per annum (City Pay Band 2)Â
Package:
Contractual hours: 37
Basis: Full time
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
