Overview

Trade Store Manager – Croydon

Location: Croydon

Department: Shop Network

Type: Full time, Permanent

 

Trade Store Manager – Croydon

Location: Croydon
Salary: Basic £27,998.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)


Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?

We are a rapidly growing company, and we are looking for a dynamic and enthusiastic Store Manager to join our team.

We are the Würth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.

What You’ll Do

  • Deliver exceptional customer service
  • Manage daily store operations and ensure smooth functionality
  • Handle inventory management efficiently
  • Respond to alarm callouts when necessary
  • Process orders, payments, and inventory management
  • Make calls to existing and potential customers
  • Identify and report safety hazards or security issues
  • Help customers with queries, product demonstrations, and upselling
  • Build strong, trust-based relationships with customers
  • Work independently to drive store success
  • Be motivated to bring in sales and make a real impact
  • Manage cash handling, payments, and register reconciliations
  • Engage in promotional events and collaborate on marketing strategies

 

 

 

What We’re Looking For

  • A proactive, driven individual with a “can-do” attitude.
  • Background in retail, customer service, or warehouse operations
  • Excellent communication, attention to detail, and IT proficiency
  • Strong skills in math and English
  • A quick learner who thrives in a team-oriented environment.
  • Passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.

We will offer:

  • Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
  • Access to comprehensive training and development opportunities.
  • 23 days holiday (raising up to 28 with Length of Service)
  • Monday-Friday schedule, bank holidays off
  • Pension in line with auto-enrolment

Health Care plan

 

Salary: Basic £27,998 + Generous Bonuses

Hours: 42.5

Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.

 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.