Overview

Supply and Demand Planner –

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Supply and Demand Planner

All the details

Key accountabilities and measures

  • Drive sales and availability through effective end to end supply and demand planning
  • Achieve availability, wastage and inventory targets
  • Build relationships though effective communication with trading, retail and central store performance teams, keeping them up to date on forecast, availability and supplier status’s
  • Build and maintain excellent supplier relationships. Work alongside suppliers to ensure we abide by GSCOP, ensuring we remain compliance and fair to all parties
  • Manage, measure and report on supplier performance. Exploit the benefits of forecasting and ordering system to deliver optimum solutions order fulfilment and delivery accuracy
  • Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with Commercial in a timely manner
  • Accurate and timely system set up for all activity, using expert knowledge to build forecasts at Product, Store Trading Group and Regional level
  • Oversee and manage accurate store level forecast including outliers
  • Work collaboratively with the central Store Performance Team to manage seasonal peaks, trading events and address specific areas of store feedback
  • Manage end to end peak processes, including forecast planning, supplier management and product group checking
  • Manage NDC stock holding and inbound planning (Ambient specific)
  • Work with the Lead Supply and Lead Demand Planners to achieve best practice ways of working in your specific area of responsibility.
  • Support in the resolution of payment queries working with Buying
  • Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
  • Demonstrate the M&S values in role

Key skills

  • Has Supply and Demand experience with a another major retailer or within a similar environment
  • A passion for Foods and M&S products with a desire to learn about our brand and our customer’s
  • Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
  • Able to demonstrate a strategic mindset
  • Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
  • Strong Stakeholder Management skills, with the ability to work collaboratively across various departments
  • Is resilient, proactive and a team player with a ‘can do’ attitude

Key relationships and stakeholders

  • Supply Chain leadership team
  • Lead Supply Planner
  • Lead Demand Planner
  • Store Performance Team
  • Retail traders
  • Commercial: Buyers, Trading and Heads of Trade

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