Strategic Account Manager – Witham St Hughs

We have an exciting opportunity to join the UK’s leading agricultural food supply chain business as we are looking for a Strategic Account Manager to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis.

You will have responsibility for understanding the needs of our food and feed ingredient customers, identifying how we best align our offer and solutions to meet their requirements currently and in the future. With a strong collaborative skill set you will become core to our sustainability and grain supply chain offering.

The Benefits

• Competitive salary
• 25 days holiday per calendar year with option to purchase 5 more days
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Demonstrable commercial awareness and acumen
• Ability to build professional relationships with customers and colleagues
• Strong collaborative team player with excellent interpersonal and communication skills, both written and verbal
• Proven ability to influence cross functional teams
• A high level of initiative, attention to detail and organisational skills
• Good working knowledge of Microsoft packages and customer relationship management tools

Your Role

As a Strategic Account Manager your role will involve:

• Developing and delivering a range of solutions to meet the customers’ requirements. The objective of Frontier becoming the first-choice partner for developing long term and trusting relationships with complete and robust supply chains.
• Understanding the value proposition offered through both bespoke and generic supply chains with a clear view on the commercial advantages to Frontier and other stakeholders in all supply chains
• Supporting consumers on their sustainability and sustainable crop journey and helping Frontier lead positive change for the industry
• Ability to manage competing stakeholders to ensure expectations are understood and well communicated
• Developing a strategic approach at the right level for specific grain customers
• Developing internal relationships to ensure the ability to deliver on key objectives and develop a coordinated and supportive approach to customers
• Leading implementation and delivering on agreed service levels and commitments
• Working under pressure and to deadlines whilst maintaining Frontier’s ICE values
• Adapting quickly and successfully to accommodate changing business and customer needs, while providing a responsive customer focussed service to ensure delivery of SLA’s and KPI’s and respond accordingly to the seasonal nature of Frontier’s business
• Motivating and creating a positive team environment while providing clear direction, delegating as appropriate to ensure positive team outcomes
  

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.