Overview
Solution Architect (Public Sector Services) (New Bailey, Manchester, United Kingdom)
Please note: Eligibility for UK Security Clearance at the required level is essential for this role. You must have this clearance in place before you can start.
Hybrid 3 days a week together out of our Manchester, Bristol or Leeds offices (flexible 2 days remote wherever).
Why this job matters
At BT, our Solution Architects are at the forefront of designing secure, scalable infrastructure that underpins critical services across the UK. This role is pivotal in delivering technical solutions for high-trust environments—especially within the public sector—where security, reliability, and strategic alignment are paramount.
As a Solution Architect, you’ll lead the design and delivery of infrastructure and application architectures that meet complex customer needs. You’ll translate business requirements into robust, compliant solutions and guide them through BT’s governance and security frameworks.
This is a role for someone who thrives on technical depth, strategic thinking, and making a tangible impact on secure, national-scale projects.
What you’ll be doing
You’ll play a key role in shaping and delivering secure, scalable architectures that support BT’s portfolio of services. Working across multidisciplinary teams, you’ll ensure solutions are technically sound, repeatable, and aligned with customer and regulatory expectations.
Your responsibilities will include:
- Designing infrastructure and application architectures for secure, high-availability environments
- Leading technical discovery and translating customer needs into actionable designs
- Supporting identity, access, and federated login systems for government and enterprise clients
- Ensuring solutions meet cybersecurity and compliance standards (e.g. NIST, ISO 27002, CIS Controls)
- Producing clear, actionable documentation including proposals, scopes of work, and risk assessments
- Collaborating with stakeholders to align solutions with strategic goals and product roadmaps
- Driving innovation in architecture to solve complex challenges in secure environments
The skills you'll need
We’re looking for someone who brings deep technical expertise and thrives in complex, customer-focused environments. Ideally, you’ll have experience working in:
- Large-scale or regulated environments, where governance, compliance, and security are critical
- Designing and delivering solution architectures that meet both functional and non-functional requirements
- Navigating governance and security sign-off processes, particularly in enterprise or public sector settings
- Applying cybersecurity principles to infrastructure and application design
- Collaborating directly with customers and stakeholders to shape and deliver technical solutions
- Integrating systems using APIs, web services, and cloud-native technologies
- Aligning technical solutions with broader strategic business goals
It would be a bonus if you also have:
- Experience working with public sector organisations or regulated industries
- A background in identity and access management, or experience in consumer-scale platforms
- Familiarity with cloud platforms and hybrid infrastructure models
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Benefits
- An annual bonus of up to 10% (company & personal performance dependent)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- Life Assurance
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
- BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 25 days annual leave (not including bank holidays), increasing with service
- Volunteering days so you can give back to your local community
- Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
