Overview

Reference: CCC00469
Description: INTERNAL ONLY
Due to an internal promotion, we have a rare and exciting opportunity to join our Home Ownership team. The role is perfect for someone who has a genuine desire to take personal responsibility in delivering excellent customer service and leasehold management.
In this exciting role, you will be responsible for:

Managing the collection of service charges, ground rent and major works invoices.
Managing the Section 20 consultation process.
Managing the Council’s long leases.
Managing the Shared Ownership budget.
Deputising for the Home Ownership Manager when required.

The ideal candidate must be able to work on their own initiative, manage a busy workload, have excellent IT skills, and have the ability to build effective relationships.  It would be great if the candidate has worked in Home Ownership/Leasehold Services before and has working knowledge of relevant leasehold legislation, but this is not essential. 
We welcome applications from anyone who can demonstrate they also have transferrable skills. 
Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city.  
Hours: This is a full-time role, for 37 hours per week.
Working Pattern: Monday-Friday
Contract: Permanent
Salary: £37,280 – £41,771 per annum (City Pay Band 5), pro rata for part time.
Location: This is flexible – working in Cambridge on site or at one of our offices or working from home.  You will be able to balance your work location accordingly.
If you would like an informal chat, please contact Lorna Winn on 01223 457827 or email lorna.winn@cambridge.gov.uk
Application Process:                        
To be considered for this role, you need to apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. 
Interview Date 25 September 2025
INTERNAL ONLY
Region:
Location:
Salary: *GBP*37,280 – *GBP*41,771 per annum (City Pay Band 5), pro rata for part time.
Package:
Contractual hours: 37
Basis: Full time

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