Overview

The Receptionist will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction.  The post supports the reception and administration team with all relevant and necessary administration for the care home.  

This post is working an average of 18.75 hours per week over 2 weeks and fixed term for 12 months initially.

You will be working:

Week 1

  • Tuesday
  • Weds
  • Friday

Week 2

  • Tuesday
  • Friday

This is 9-5pm on a 8-hour shift and 30 minutes unpaid break.

What you will be doing:

  • Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
  • Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
  • Monitoring the CCTV operations on the site to ensure security is maintained.
  • Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
  • Inputting data onto the Unit’s computer system to set timescales and accuracy.
  • Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.

What you will need:

  • Experience working in professional administration departments or in a similar role.
  • Business Management/Administration or similar qualifications.
  • Excellent interpersonal skills.
  • Ability to maintain confidentiality, both with company information and staff information.
  • Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
  • Self-motivated and with a desire to improve systems within the business.
  • Be a Team player.
  • Ability to work under pressure and do multiple tasks.
  • Commercial awareness and can do attitude.
  • Can do attitude.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.