We are currently seeking to recruit a product support engineer for our CMM and Gauging product range. Our advanced technology is widely applied within the most diverse, demanding and technologically advanced engineering sectors including, but not limited to, manufacturing, aerospace, automotive and medical.
The successful candidate will join a continuously growing engineering team to support a diverse range of Renishaw products and customer solutions across the UK and Renishaw’s global subsidiary offices in 74 countries.
Provision of technical support to existing customers via multiple media options
Production of technical documentation and communications
Support and training of subsidiary service teams and acting as a conduit between the service and design teams
Engagement with product development opportunities and the promotion of a continuous improvement mentality
Expected to use initiative to improve service response
Supporting the flow of technical information and communications outward to subsidiary engineers and end users
Degree qualified in Mechanical or Electronic engineering
Ability to produce professional technical documentation
Ability to communicate complex ideas effectively both verbally and in writing
Good analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
An understanding of customer requirements including typical manufacturing processes
Good commercial awareness
A valid passport ensuring unrestricted travel to and from the UK
A valid UK driving licence
Experience in continuous improvement
Knowledge of metrology principles, particularly when applied to the use of a CMM
Practical expertise in the use of CMM metrology software
The successful applicant will be self-motivated, accountable, committed to tackling any challenge and disciplined. The individual must be adaptable, logical thinking, well organised, have good communication skills and an aptitude for problem solving. Working well as part of a team is essential.
The role will be based at our New Mills site near Wotton-under-Edge in Gloucestershire.
When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. (*not available at our Castle Donington, Exeter, York & Edinburgh sites)
We also want to promote a healthy work-life balance as much as possible, so we have introduced a Homeworking policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, the option to join BUPA Renishaw health trust and an Employee Assistance Programme for employees and family.
Please click here for further information about our benefits.
At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement.
If you are excited about the role but feel as though you don’t meet all the requirements, we would encourage you still to apply. You might just be the right person for this role or another opportunity at Renishaw.
We are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team on 01453 524600 or email@example.com.
Please click here for further information about diversity and inclusion at Renishaw.
R3509 Product Support Engineer (Open)