Patient Pathway Tracker, Colorectal Service – Chertsey

The Colorectal Service is looking to recruit a new member of the team to work within our service. You will join the existing admin and management teams as a specialist Patient Pathway Tracker.

This involves helping to validate waiting lists, correct data, training of staff and overall helping patients progress from GP referral to getting their NHS treatment.

These are computer based roles and involve using various sources of electronic data to ensure all of our patients’ journey to treatment happens without delay, and entering data on to our systems as we check and follow our patients to make sure they remain safe at all times. 

This role is based at St Peter’s Hospital and may involve travelling to Ashford for training or meetings with the Validation Team.  

Main duties of the job

Patient Pathway Tracker’s will be responsible for new and follow-up waiting list management and monitoring of RTT pathways.   They will be responsible for validating and monitoring the Trust’s performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.  

They will pay particular focus to the tracking of  overdue follow-up appointments, introducing robust systems to avoid ‘loss to follow-up’.

They will also help  to ensure patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter’s, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Although it isn’t the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Work as a member of the pathway tracking clinical team acting as a ‘local expert’ on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.