IT Business Analyst, Watford

In this Business Analyst role, you will report into our Senior Business Analyst and be part of the Tech Delivery team within our newly restructured, product-led environment. At Wickes, the primary responsibility of a Business Analyst will be to identify, define and document business processes and software requirements to be developed as software. Liaising between the business and Tech teams by facilitating communication and determining software objectives that align with stated and unstated business needs. 

We offer flexible hybrid working, with two – three days a week in our Head Office of Watford. With ambitious plans, time together will create a winning culture. Time in the business will unlock opportunities for impact. Time at home gives you a career that doesn’t put your life on hold. It’s the best of both worlds really. 

• You’ll obtain a deep understanding of relevant business areas to be able to recommend solutions and build high-quality requirements. 
• You’ll work with the business and delivery teams to shape and prioritise business requirements by making recommendations and suggesting alternatives to proposed solutions. 
• You’ll understand technical options, limitations, costs, and risks, whilst building strong relationships with business partners to discuss tradeoffs and work collaboratively and to shape requirements accordingly. 
• Translate conceptual user requirements into clear, detailed functional requirements. 
• Manage requirements scoping throughout the delivery process and support delivery teams as they develop, test, and deploy solutions. 
• Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases. 
• Document current processes and models to understand inefficiencies or gaps and identify and assist in prioritising opportunities to streamline business processes. 

Does this sound like you? 

• Proven track record of working in large and complex business facing projectsPrevious experience of working in Cloud and SaaS based solution projects with a background in Retail, Customer Relationships and Supply Chain systems is preferred. 
• You’ll have great interpersonal skills and an ability to build strong relationships at all levels and be able to influence.Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. 
• Experience with agile development methodologies and agile planning tools such as Jira and confluence would be an advantage. 
• You’ll be a strong problem solver with excellent trouble-shooting skills. Motivated and driven by achieving long-term business outcomes 

What’s in it for you? 

Our strong family values and ‘cornerstones’ lie at the heart of the success of our journey. If matching your ambition to our culture is an exciting prospect, there’s never been a better time to join us. We’re a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model, you will be working from our Support Centre in Watford 2 days a week. Giving you the support you need to do well at work, and the flexibility to make life work for you. 

• We’ll also equip you with a benefits package that includes:Competitive package including an annual bonus
• 25 Days holiday plus bank holidays 
• Contributory Pension and Life AssuranceFlexible Hybrid working (2-3 days in Watford) 
• Save-as-you-earn scheme 
• Colleague discount 
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme 

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. 

About Us: 

We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.5Bn across 230 stores delivered by 8,000+ colleagues. We care for our people – and we look out for one another. Everyone has a voice. We’re ambitious, but we’re inclusive, supportive and down-to-earth with it. Anyone can build on their talent and expect our support to get on. 

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form.