Overview

FOH Officer – Birmingham, B1 2JB – England

We are looking for a professional and dependable Front of House Security Officer to join our team in Birmingham. In this role, you will be responsible for ensuring the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.

Your duties will include monitoring and patrolling the premises, managing access control, responding promptly to incidents, and maintaining a visible and reassuring presence at all times.

The ideal candidate will be confident, well-presented, and customer-focused, with excellent communication skills and a proactive, positive attitude. You will play a key role in providing an efficient, courteous, and effective service to our clients and visitors.  Security SIA licence essential, CCTV desirable 

Position: Front of office Security Officer
Pay rate: £13.00 per hour
Shift Pattern: 4 days, 4 off, 4 nights, 4 off 42 hours per week 
Shift Times: 07:00 – 19:00 / 19:00 – 07:00
Location: Birmingham B1 2J

Must have:

  • Valid SIA licence – CCTV desirable 
  • Good customer service and communication skills
  • Experience within a similar position is preferred
  • 5-year checkable work history

Duties:

  • To deter unauthorised activity / entry
  • To offer advice / assistance to staff, visitors and contractors.
  • Protect the premises, property and personnel from theft, damage, and violence.
  • Patrol the building to prevent fire, flood, theft, and damage.
  • Provide access to the premises to staff, visitors and contractors as instructed by the client.
  • Provide first aid response.
  • Issue and log keys; ensure their security and safe return after use.
  • Operating, monitoring, and responding to installed security and safety systems including, access control, intruder, and fire alarms.
  • Maintaining a log of occurrences.
  • Production of incident reports.
  • Ensure all incidents are escalated correctly and in a timely manner.
  • Direct and assist visitors.
  • Monitoring and overseeing the effective performance of security equipment.
  • To provide cover for the reception desk as and when required.
  • Carry out weekly checks of the fire exits and intruder alarm system.
  • Comply with and operate site security instructions and policies
  • Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.

 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.