Finance Service Charge Officer – Surrey or Leicester

Are you a maths or finance graduate who thrives on numbers, compliance, and meaningful impact?

Can you decode complex spreadsheets, master legislation, and still keep the human element front and centre?

At PA Housing, we’re searching for a sharp, detail-driven Service Charge Officer who knows their way around Excel formulas, financial compliance, and service charge cycles and wants to apply those skills to make a real difference in people’s lives.

This fixed-term role runs until 28th February 2027.

Why this role is perfect for you:

This isn’t just another finance job. You’ll own the entire service charge process from budgeting and forecasting to auditing and reporting ensuring transparency, accuracy, and fairness for our communities.

You’ll blend your analytical strengths with stakeholder engagement, helping residents understand their service charges clearly and confidently. Your work will directly impact people’s homes and communities, giving you a rewarding sense of purpose beyond the numbers.

A bit about the role…

• Preparing and analysing year-end statements for variable service charges
• Creating and managing detailed budgets scheme-by-scheme
• Validating financial data and ensuring compliance with legislation
• Investigating financial variances and collaborating with internal teams to resolve issues
• Managing month-end financial processes including accruals and prepayments
• Reviewing invoices, correcting errors, and supporting cost recovery
• Liaising with residents and other departments to ensure transparency and fairness
• Managing your own portfolio of schemes, including regular site visits and resident communication

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays take them when it suits you
• Car leasing scheme
• Hybrid working offering you the flexibility to thrive in your role. You’ll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What we’re looking for…

• A strong foundation in financial principles and Excel skills
• Understanding of rent and service charge legislation (or eagerness to learn)
• Experience or interest in managing complex financial data and cyclical workloads
• Ability to meet deadlines and handle multiple schemes simultaneously
• Analytical mindset, precision, and proactive problem-solving skills
• A collaborative attitude with excellent communication skills

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk – We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.