Overview

Fabric Technical Support Analyst

Grade C: £32,471 (National) or £38,143 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. For part time roles – please note this will be pro rata.
Contracted Hours: Full-time 37 hours per weekContract Type: Permanent
Location: Home basedClosing Date: Sunday 21 September 2025 at 11.59pmMake a Difference
Every role at the Care Quality Commission (CQC) contributes to our mission. If you’re looking for a new opportunity in Technology, Data & Insight that offers real purpose, this is it. As a Fabric Technical Support Analyst, you’ll help shape how we use data to improve health and care services across England. You’ll develop and manage Enterprise BI content and support the Power BI and Fabric Technical Leads in running our data platform day to day.Picture This
In the last 12 months, as a Fabric Technical Support Analyst, you might have:

  • Built large-scale, high-performing datasets and dataflows using Microsoft Fabric, helping teams make better decisions faster.
  • Helped administer an enterprise level Fabric/Power BI tenant.
  • Delivered hands-on training and support to colleagues, growing a network of Power BI champions and improving data confidence across the organisation.
  • Designed and automated processes for managing access and content, ensuring our data platform runs smoothly and securely.

You’ll Play a Key Role in the Organisation By

  • Helping control and administer the CQC’s Fabric tenant, including admin settings, capacity usage and settings, gateways and workspaces.
  • Creating and maintaining shared datasets and dataflows connected to our Enterprise Data Platform.
  • Supporting analysts across CQC to follow best practices and build high-quality BI content.
  • Managing access requests and workspace processes using Entra ID groups.
  • Retiring or archiving outdated content to keep our platform clean and efficient.
  • Providing second- and third-line support and promoting Power BI and Fabric across the organisation.

Show Us

We’re looking for candidates who can clearly demonstrate the following in their application:

  • Experience building large, efficient datasets and dataflows in Microsoft Fabric.
  • Experience delivering training or support for Power BI or Fabric, either within an organisation or through community contributions.
  • Experience managing enterprise-level data platforms, including user access, artefact control, and enforcing platform procedures.

Compliance

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
If you’d like an informal chat about the role contact – Clive Allan, PBI Technical Lead; Clive.allan@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk .

The Benefits
We offer a wide range of benefits , including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
  • Training and development opportunities.
  • Wellbeing initiatives, such as gym discounts and meditation.
  • NHS pension scheme, with around 14% employer contribution.
  • Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

  • Age
  • Sex
  • Gender identity or expression
  • Sexual orientation
  • Religion or belief
  • Ethnicity
  • Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

  • AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
  • Spell-checking and condensing word counts are great ways to use AI effectively.
  • Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
  • Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.

 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.