Enterprise Product Manager – Site-based – Exeter, UK

Overview

Enterprise Product Manager – Exeter, UK

The Opportunity

As The Enterprise Product Manager, you will be responsible for setting the vision, strategy and ensuring the delivery of features and capabilities for platforms of several interrelated products that deliver customer value. The focus of the role is to ensure performance of these platforms in an enterprise wide and strategic context.

What you’ll be doing

• Define and manage baseline service requirements in the EIT Service Catalogue.
• Support the tendering, contracting, and onboarding of third-party service providers.
• Act as the primary contact for internal clients and service-related matters.
• Guide third-party providers through EDF processes to ensure effective delivery.
• Manage service performance, resolve issues, and escalate when needed.
• Identify and mitigate service risks to maintain continuity.
• Lead service improvement projects and ensure alignment with agile delivery frameworks.
• Oversee budgets, forecast spend, and manage supplier charges.
• Monitor SLAs, KPIs, and licensing to ensure quality, compliance, and cost efficiency.
• Drive continuous improvement and maintain strong relationships with suppliers and stakeholders.
• Lead EDFs Operational Resilience planning and preparation for recovery in the event of a serious disruption in service.

Who you are   

• Strong understanding of IT infrastructure, cloud services, and applications.
• Proven project management and organisational abilities.
• Excellent verbal and written communication skills.
• Customer-focused with the ability to build effective relationships.
• Confident team leader with a collaborative approach.
• Familiarity with ITIL and service management best practices.
• Financial acumen for budgeting, forecasting, and cost control.
• Data-driven mindset with experience in performance analysis.

Pay, benefits and culture

Alongside a salary starting from £67,000 (negotiable depending on experience), potential to earn 10% bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone’s working needs are different. Whether you’re in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

Closing date for applications: 04.11.2025
Location: Flexible/Home working

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero together.

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.