Overview

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Employee Relations Advisor (Full
or part-time)
Hemel Hempstead (Hybrid – 50% of
time spent in office, occasional travel to Park)
Annual salary + bonus and
benefits

We have an exciting opportunity
for a commercially focused, practical and hands-on ER Advisor to support with
ER cases across our Haven Parks.is a redefined role with a new remit so it is a
fantastic opportunity for you if you want to make an impact and make the role
your own!

Your Opportunity
You will be responsible for
providing support for leaders on ER as well as evolving the knowledge and
skills of our leaders in ER. In a bit more detail this will mean:
– Answering
calls from leaders when they are experiencing situations with their team
and need ER your expertise.
– Cases
will mainly be in relation to performance management absence, disciplinary
and grievance.
– Working
with People Partners to provide a consistency in ER approach
– Supporting
People Partners with ER training delivery as needed
– Supporting
dispute resolution, including Liaising directly with ACAS Conciliators and
working with our solicitors in preparation and risk management of Employment Tribunals

What we’d like you to bring:
– Awareness
of the main ER People Policies (Disciplinary, Grievance, Performance, and
Attendance) required within a business and their implications
– Up-to-date
knowledge of Employment Legislation, Case Law, and be able to advise the
business
– Experience
managing a wide range of ER cases
– Appreciation
and understanding of diversity and inclusion

What’s In It For You? 
– Holiday allowance that rises
with service, plus a ‘Holiday Buy Scheme’ 
– Annual bonus 
– 20% discount on both Haven and
Warner Hotels holiday for you, family and friends 
– Comprehensive wellbeing
support 
– Access to the Bourne Leisure
corporate box at the O2 Arena ,London 
– Exclusive discounts with
corporate partners 
– Exciting career pathways,
including Learning and Development opportunities such as Apprenticeships and
Degrees 

Who are we? 
We’re part of an award-winning
Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000
fantastic team members and 39 beautiful seaside locations and our HQ based in
Hemel Hempstead. 

What’s it like to work with us? 
Our people and the teams they
form are the backbone of a professional experience with us. At Haven, we take
pride in our Breath of Fresh Air culture, which focuses on valuing and
supporting every team member. We prioritise openness and transparency in our
interactions allowing our team members to be their authentic selves. 

In this role, you can expect to
travel throughout the UK, including visits to our sites, our support centre in
Hemel Hempstead and any off-site meetings with partners or suppliers. 

What can you expect during the
recruitment process? 
The interview process will be up
to 3 stages and may contain a presentation or skills test, depending on the
role. Please reach out if you need additional support or specific arrangements
to enable you to perform to the fullest during this process

Diversity, equity, and inclusion
are at the heart of who we are and what we do. Our commitment to these values
is unwavering and they are central to our mission. We encourage applications
from all backgrounds, communities and industries and we are ready to discuss
any reasonable adjustments or flexibility that you may require, including
whether a role can be part-time or a job-share. 

We genuinely care about every
candidate’s experience during the recruitment process and are here to provide
support where we can. If you require any assistance or reasonable adjustments
while applying, please don’t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk. 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.