Overview
Customer Stock Controller – Derby
We are currently a Customer Stock Controller to join us at our site in Derby.
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
As a Customer Stock Coordinator, you will be responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.
This will involve a ‘scan and replenish’ of parts to ensure stock availability targets are achieved as well as the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.
This varied role will also see you have high levels of communication with the customer both face to face and remotely via Teams, responding to requests for urgent parts and locating stock.
You will also be required to use a company van to deliver parts to other customer sites across the UK.
About You
You will have some previous experience of working in a logistics or warehouse environment as well as some experience of interacting with external customers.
You will be flexible enough to work a rotational shift pattern that will include a mixture of days, afternoons and nights as well as being ‘on call’ on a rotational basis after a period of training has been completed. Bank holidays are also classed as normal working days for the role, with an enhanced annual leave allowance offered to compensate.
You must be in possession of a full, clean UK driving license.
Additionally, you will work well as part of a team, with strong relationship building skills but also be comfortable working under your own initiative.
You will be literate, comfortable reading and understanding information, with a strong attention to detail.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
- Courage Take ownership for issues and problems.
- Collaboration Share knowledge and experience with others
- Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
- Community – We care about our world and those we share it with.
In return we will offer the things that matter:
- Starting salary of £25,000, rising to £27,000 upon successful completion of probation.
- Due to the flexible nature of the role, you will also receive a shift allowance of 10% for afternoons, 25% for nights as well as an on-call fee and overtime hours for out of hours responses.
- We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs.
- We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover.
- We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well
- We want to support you and the people that matter to you with our flexible working and family friendly policies and practices
- Incora cares about our environmental impact and that’s why we reward people who use green transport to travel to work with our Green Travel Allowance
- We believe every little helps by offering a generous discount portal only available to Incora employees
- Very importantly we want to be with you to help your career take off and become part of the Incora Story
So, if you feel you have all of this, and want to be part of developing the Incora Story apply now – we can’t wait to hear from you!
We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.
With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
We pride ourselves on offering:
- Industry-leading capabilities
- Innovative solutions
- Greater customer value
- Trusted supplier relationships
- Business growth and operational efficiency
Incora request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent Acquisition Team or Hiring Manager for a particular role. Any CVs sent to an Incora employee on a speculative basis will not be recognised and we will not accept liability for any fee or commission, should we subsequently employ a candidate who applied to us directly or was introduced by a member of our Talent Acquisition Team.
Please note – it is Incora policy to run a criminal record check on all candidates and any offers of employment are conditional, subject to this check. The information you give will be treated as strictly confidential. Disclosure of a conviction or a caution will not automatically disqualify you from consideration. Any offence will only be taken into consideration if it is one which would make you unsuitable for the type of work you are applying for.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
