Overview
Continuous Improvement Analyst (Secondment/FTC) – Rail Operations Centre (ROC Three Bridges)
Continuous Improvement Analyst
Location: Three Bridges Railway Operating Centre / Hybrid
Contract Type: Fixed Term (Maternity Cover – up to 17 months)
Salary: Up to £42,000 (DOE)
Department: Network Operations
Deadline to Apply: Friday 19th September 2025
Make a Real Impact at GTR
Are you passionate about data-driven decision-making, continuous improvement, and making things better every day? If so, we’re looking for a Continuous Improvement Analyst to join our Network Operations team based at the state-of-the-art Three Bridges Railway Operating Centre.
This is a unique opportunity to be at the heart of performance analysis, incident review, and service recovery for one of the UK’s largest train operating companies.
About the Role
As a Continuous Improvement Analyst, you’ll work closely with the Performance Manager and wider Network Operations team to:
- Drive Data Insight: Analyse performance data, develop new metrics, automate reporting processes, and support the Visual Management process at various operational levels.
- Improve Operations: Investigate incidents to identify root causes and areas for improvement in recovery times, response processes, and service quality.
- Champion Compliance: Monitor how well key processes are followed and help shape better practices through evidence and insight.
What You’ll Need
Knowledge & Experience
- A strong understanding of railway performance and GTR’s services
- Familiarity with industry systems (e.g. TRUST, CCIL, etc.)
- Hands-on experience with analytical tools like Excel (including VBA) and Power BI
- Proven ability to work with large data sets, and present clear, meaningful insights
Skills
- Excel and data visualisation skills
- Excellent written and verbal communication
- Attention to detail and a drive for high standards
- A collaborative approach and a natural curiosity to learn and challenge the status quo
Values
We’re proud to be Fair, Accountable, Collaborative, Transparent, and Open-Minded – and we’re looking for someone who shares these principles. You’ll also feel respected, valued, and safe working here.
Why GTR?
- Hybrid Working – Flexible blend of on-site and remote
- Meaningful Work – Help shape real operational change
- Team Culture – Join a supportive team that values your input
- Development – Learn, grow, and stretch your analytical skills
Sound Like You?
If you’re a detail-driven, insight-focused professional ready to make a difference in railway operations, we want to hear from you.
Apply today and help us deliver a better, more efficient railway for our passengers.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
