Overview
Click and Collect Assistant – Tinsley
“You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.”
Employment Type: Part Time, Permanent
Department: Customer Fulfilment
Number of Positions: 6
IKEA Sheffield are looking to welcome Click and Collect Assistants to join our amazing Fulfilment Team. Are you passionate about delivering exceptional customer service and love the idea of helping people find exactly what they need? Join our IKEA team as a Click and Collect Assistant! Be the friendly face that ensures our customers’ online orders are ready for a seamless pickup experience. WHAT WE OFFER• Start Date of employment will be: 10th November 2025• Competitive hourly rate of £12.60 per hour• 12/16 hours per week working 2 days weekend only, Saturday and Sunday including late evenings. The operational hours are 7am until 9.30pm so we are looking for applicants who who are available to work between these hours.• We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family’s everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. • Free healthy meal option, salad bar, fruit, and hot/cold drinks​ • Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers. ..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/ WHAT YOU’LL NEED TO HAVE • Previous experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment. • You are comfortable using computers and handheld devices to support with the checking and handing out of stock or to answer customer questions.• You have great problem solving skills using your initiative to provide a smooth customer journey.• Ability prioritise and organise your workload swiftly and with attention to detail.• You are adaptable enabling you to switch between different tasks/areas and work within deadlines for customer satisfaction.• Proactive mindset and use your initiative to complete tasks efficiently and effectively.• Process-driven with a keen eye for detail.WHAT YOU’LL BE DOING DAY TO DAY • You will handle orders to both customers and our delivery team including handing goods out and processing returned orders.• Working in a customer-facing environment, which means you will be happy to deliver great customer service.• You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes.• Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse. • Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many. RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Shortlisted candidates will be invited by email to attend a face to face assessment centre.We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter lisa.cathcart@ingka.ikea.com and I will be happy to help!
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
