Automation Operator – Site-based – Hove, UK

Overview

Automation Operator – Hove, UK

Join our dynamic AI & Automation Centre of Excellence as an Automation Operator, reporting directly to the AI & Automation Operations Manager!

In this key role, you’ll lead the management and optimisation of UiPath operations, ensuring seamless performance and monitoring of automation solutions across EDF. As you grow in the role, you’ll also expand your expertise to support our broader automation ecosystem, including Blue Prism and Power Automate platforms.

You’ll be part of a high-performing Enterprise IT team dedicated to delivering cutting-edge automation solutions across multiple business units. We leverage a diverse and powerful tech stack, including UiPath, Blue Prism, Power Automate, Power Apps, Azure AI, Python, and more empowering EDF to innovate and operate at the forefront of automation technology.

What you’ll be doing

Deployment and Operation of AI and Automation Solutions:

• Assist in moving process automations from development to production through a structured deployment approach to ensure continuity and consistency of required process output.
• Schedule and manage the operation of AI and automation solutions, ensuring high availability, security, and performance.
• Monitor and optimise the performance of AI and automation solutions, handling exceptions and providing advanced technical analysis.
• Provide technical expertise and support to federated automation teams across the business.
• Manage the delivery of work within the automation tools, ensuring efficient utilisation of automation to handle substantial workloads and meet stakeholder expectations.
• Establish and track key performance indicators (KPIs) and service level agreements (SLAs) to ensure high-quality service delivery.
• Handle issues raised from Business Support, IT service desk, or by monitoring, and document issue resolutions to improve performance.
• The standard working hours for this role are 9:00am–5:00pm, Monday to Friday. However, you will be required to participate in an on-call rota, covering occasional shifts until 7:00pm (approximately 3 days per month), to support business-critical automation operations.

Continuous Improvement:

• Identify opportunities for improving AI and automation processes through data analysis and stakeholder feedback.
• Conduct regular performance reviews and implement strategies to enhance system efficiency and reliability.
• Implement best practices and drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
• Stay updated with industry trends and emerging technologies to innovate and improve AI and automation solutions.
• Ensure ethical AI practices and compliance with ethical guidelines.
• Utilise data analysis and reporting skills, leveraging visualisation tools like Power BI and Tableau to generate insights and drive improvements.

Cloud Infrastructure Management:

• Assist in managing cloud infrastructure to support AI and automation solutions, ensuring high availability, security, and performance.
• Implement and manage cloud resources using Infrastructure as Code (IaC) tools such as Terraform.
• Optimise cloud infrastructure for cost efficiency and scalability, including virtual machine image maintenance and security protocols.

Who you are   

To be successful in this role, you’ll need to have strong technical expertise and the ability to manage complex operations. You should be a logical thinker, love problem-solving, and be a self-motivator who can work effectively within a team.

Specific skills and qualifications include:

• Proven experience in managing automation tools and platforms (e.g., UiPath, Blue Prism, Power Automate).
• Strong analytical and critical thinking skills for informed decision-making and problem-solving.
• Ability to utilise data analysis and reporting skills, leveraging visualisation tools like Power BI and Tableau to generate insights and drive improvements.
• Ability to ensure AI and automation solutions meet SLAs, manage end-to-end service delivery processes, and provide recommendations for strategic or high-value business decisions.
• Skills in managing the delivery of work within the AI & Automation CoE, ensuring efficient utilisation of automation to handle substantial workloads and meet stakeholder expectations.
• Excellent verbal and written communication skills with the ability to convey technical information to non-technical stakeholders, train end-users, and provide ongoing support.
• Strong organisational skills with time management abilities, allowing for effective multitasking and maintaining comprehensive documentation for processes and solutions.
• Addressing operational challenges and collaborating across various disciplines (e.g., DevOps, AI and Automation engineering, data scientists, business units), including working with technical teams to deploy solutions.
• Demonstrated ability to stay updated with industry trends and emerging technologies, and research new technologies and methodologies.
• Experience implementing best practices and driving continuous improvement initiatives

Pay, benefits and culture

Alongside a salary of circa £40,000 (negotiable depending on experience), potential to earn 5% bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone’s working needs are different. Whether you’re in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

Closing date for applications: 04.11.2025
Location: Flexible/Home working
Hours: Full time – you will have to work until 7pm 3 nights of the month (will get this time back)

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero together.

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.