Overview
Job Introduction
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
We are looking to recruit an Area Manager within our Community Services across Dudley, Sandwell, Shropshire, Stourbridge and Wolverhampton, leading the services effectively and ensure that we are responsive to those we support in a caring and safe environment.
But at Eden Futures, we’re more than a supported living provider – we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures: https://edenfutures.org/our-people/
When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, or your own tailored development plan, we support you every step. We’re proud to offer pathways like the Care Certificate and apprenticeships – real chances to make a difference in people’s lives. See more about learning and development here: https://edenfutures.org/learning-development/
Oh, and we love celebrating our teams! From annual Care Awards to monthly staff recognition, and long-service milestones, we ensure you feel valued. We’re an employer people want to stay with. See our recognition page here: https://edenfutures.org/recognition/
Benefits Include:
- Basic salary of £44,575
- £3,600 Car allowance
- 25 days holiday (increasing up to 30 days with 5 years service) + your birthday off as paid leave
- x2 Death in Service
- Eligible for Group Income Protection (GIP)
- Eligible for Westfield Healthcare
- £500 bonus through our refer a friend scheme (unlimited)
Please note: Eden Futures are unable to offer sponsorship for this position
Main Responsibility
- Create a positive environment in which others have the confidence and opportunity to develop
- Continually review and evaluate the service to identify potential for improvements
- Identify the needs of the individuals referred to the services and propose packages of support and design and implement all aspects of the commissioned package
- Ensure services meet the requirements of CQC registration
- Deliver responsive, effective safe care and support in a person centred manner
- Establish good relationships with families, commissioners, advocates and other professionals
- Ensure outcomes for those within our services are met and reviewed in recognition of personal growth and development
- Guiding practice within the team, delivering outcomes-based and person-centred services
- Deliver the outcomes identified in the Quality Governance Strategy and Value Creation Plan as appropriate
- Responding to the local need, filling voids within the service in a timely manner whilst supporting individual preferences, wishes and desires
- Supporting colleagues in monitoring and managing KPI data e.g. employee retention, sickness absence levels and void fill
The Ideal Candidate
- You will have a genuine passion for care and quality
- Pro-active, hands-on and able to demonstrate a positive ‘can do’ culture
- Ability to develop and grow the services within the regions
- Experience of working in a challenging and fast paced environment
- You will be strong leader who manage effectively through supporting and developing a team
About the Company
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.
Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.
We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which put us in the top 2% of organisations internationally that are part of IIP!
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
