Overview
Application Manager – Makati City
Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Job Description
In your role as Application Manager you will be part of Avaloq’s Service Operations division. With our services we support more than 30 banks globally and ensure their processes run smoothly, compliant, and efficiently.
As Application Manager you are responsible for the technical operation and application support for the Enterprise Data Management system “Temenos Data Source” (TDS aka T-ProDB) for Financial Instrument data management. You work closely with technical stakeholders, business users and business analysts.
Key Responsibilities
- Ensure the stable and reliable operation of business-critical applications in a production environment.
- Plan, coordinate, and implement application releases, upgrades, and operational changes.
- Monitor application services, interfaces, and batch processing to ensure service quality and availability.
- Perform incident, problem, and exception management, including participation in on-call support activities.
- Troubleshoot application issues and coordinate resolution with internal teams, vendors, and customers.
- Develop and maintain operational procedures, automation scripts, and monitoring solutions.
- Support and continuously improve operational processes and framework procedures.
- Maintain technical documentation, operating manuals, and support procedures.
- Participate in regular service reviews and operational meetings with internal and external stakeholders.
- Contribute to migration, upgrade, and transformation projects within the service landscape.
- Drive automation and standardization initiatives to improve service quality and operational efficiency.
Qualifications
- Degree in Computer Science, Information Technology, or equivalent practical experience.
- Experience in application management, application support, or production operations of business-critical systems.
- Scripting and automation skills using Bash/Shell scripting in Linux/Unix environments.
- Good Linux/Unix knowledge with experience in troubleshooting, log analysis, job scheduling, and operational support.
- Hands-on experience with Java application servers, preferably JBoss/WildFly, including deployment, configuration, monitoring, and troubleshooting.
- Experience with release management, application deployments, and operational change processes.
- Working knowledge of Oracle and/or PostgreSQL databases, including execution and troubleshooting of SQL scripts.
- Experience with monitoring, incident management, problem management, and service operations.
- Banking or financial services experience is an advantage.
- Knowledge of Temenos DataSource (TDS/T-ProDB) or similar enterprise data management platforms is considered a strong advantage.
- Strong analytical and problem-solving skills.
- Customer-focused mindset with a strong service orientation.
- Ability to work independently while collaborating effectively within international teams.
- Very good English communication skills.
Additional Information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
