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Care Quality Commission (CQC)

CQC is the independent regulator of health and adult social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our powers to take action.

We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

We register care providers.

We monitor, inspect and rate services.

We take action to protect people who use services.

We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

Listen to and act on your experiences.

Involve the public and people who receive care

Work with other organisations and public groups.

Our values:

Excellence – being a high-performing organisation

Caring – treating everyone with dignity and respect

Integrity – doing the right thing

Teamwork – learning from each other to be the best we can

 

CQC is committed to promoting a fair and inclusive workplace. We want all our staff to be able to flourish and reach their full potential.

Our diverse teams allow for a more creative and productive environment. Different viewpoints, knowledge and experience make us stronger and more effective at what we do.  

We actively embrace differences and strive to create an environment where everyone feels valued and belongs.ensure everyone feels a sense of belonging. 

We support this by:  

  • welcoming applications from all backgrounds, regardless of age, gender/sex, gender identity or expression, religion or belief, disability, pregnancy and maternity, ethnicity or sexual orientation 
  • using independent panel members for some roles to ensure our recruitment process is fair and equitable 
  • offering a Guaranteed Interview scheme if you are a person with a disability. This means you are guaranteed an interview if you meet the minimum criteria in the job profile 
  • providing adjustments throughout the recruitment process to remove potential barriers 
  • regularly conducting assessments to monitor our processes to prevent any potential bias. 

Our Equity, Diversity and Inclusion (EDI) strategy sets out an evidence-based approach to: 

  • recruit talented staff who reflect the communities we serve 
  • support colleagues to develop their careers 
  • build diverse teams with different perspectives.  

By bringing together varied viewpoints and experiences, we make better decisions as a regulator. This helps us deliver fairer and more effective outcomes for the public. 

Our commitment to equity, diversity and human rights underpins our work. We take part in these schemes:

  • Business Disability Forum 
  • Mindful Employer
  • Employers for Carers
  • Disability Confident Employer. 

Care Quality Commission (CQC)​

Head Office

Suffolk, UK

Company Website
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