MIB (Motor Insurers' Bureau)
Why we exist
MIB is a not-for-profit organisation founded in 1946 on the belief that no-one whose life had been changed by an uninsured driver should be left without the support they deserve.
Today we’re a community tirelessly working to protect people from the devastation of uninsured and hit-and-run driving. We do it by compensating victims quickly, fairly and compassionately, and getting uninsured and hit-and-run drivers off our roads until it becomes a thing of the past.
Our work and impact stretch further too. We manage services for the insurance industry and the government to help keep costs down for UK motorists, and we manage the Insurance Fraud Bureau, which brings together insurers, partners and law-enforcement agencies in the fight against fraud.
It's what we do together that makes the difference
Proud
We’re proud to protect people from the devastation of uninsured and hit-and-run driving. We’re proud to make roads safer. And we’re proud of the people who make it happen – YOU.
Supported
We’ve created an environment where you can be YOU. We encourage a culture of positive well-being, promoting healthy habits and giving you tools to support your mental and physical well-being. Because as passionate as we are about the work we do, we know there’s more to life than work.
Connected
We work together in a supportive and collaborative way which creates real connection and a sense of belonging. We value open communication, teamwork and a genuine interest in each other’s priorities and well-being. We support each other through our peer-to-peer employee networks.
Your best
We provide opportunities for you to learn, grow and focus on what makes you great. This may include becoming an expert in your field or taking on new challenges. We know nobody gets it right every time, so we support each other to learn quickly when things don’t go well.
Our Principles
At a time when the needs of our members and partners are always changing, it’s often how we get there that makes our biggest achievements possible. The shared ways of thinking and behaving we call the MIB Principles guide and inform everything we do.
Customer first
We put our customers at the heart of everything we do, always looking to understand their needs and build trusted relationships to make a positive difference. We’re transparent, we work with integrity and strive to get it right first time, every time.
Think BIG
We empower our people to innovate, evolve and continually improve. We challenge each other to think beyond today, to think outside the norm and find new ways to improve. With our different skills, personalities and experiences, we make change possible.
Inspire
You don’t have to be a leader to inspire the people around you. The work we do and how we do it should inspire those around us. By aiming high and being our best selves, we encourage and support each other with trust, openness and our shared desire to make a difference.
People and planet
We’re all about making a positive impact on people and the planet. And when you join us, you’ll have plenty of chances to help do good in the world. We’re committed to six of the United Nations Global Goals for Sustainable Development. And, we’re proud members of the United Nations Global Compact Network (UK).
People and the community
At MIB, Belonging, Inclusion, Diversity and Equity (BIDE) are top priorities. We’re committed to closing the gender pay gap and report openly, including through the Women in Finance Charter.
Our employee networks embody our BIDE principles, fostering inclusivity for everyone. Through Goodness, our engagement programme, we support causes like UnityMK, volunteer work, and environmental efforts.
Climate action and the environment
Our team plays a crucial role in driving sustainability at work and in the community. In 2022, we improved our Milton Keynes head office, cutting greenhouse gas emissions by 70%. By investing in certified carbon removal projects in 2023, our head office became carbon neutral. In 2024, we’ll keep reducing emissions across our estate and supporting our team to make positive changes at work and home.
Early intervention through education
We’re committed to ending uninsured driving by focusing on early education. Teaming up with the PSHE Association, we’ve co-created resources for teachers to improve awareness among future drivers. Partnering with The Safety Centre, Hazzard Alley, we aim to reach 1,000 young people. Together, we can enhance road-safety knowledge and awareness among young people, making roads safer for everyone.
MIB (Motor Insurers' Bureau)
Head Office
Milton Keynes, UK
Company Website
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