Overview
Global Finance & Operations Associate – Risk Operations – Gurgaon, India
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
As a member of the Global Finance & Operations Services (GF&OS) team based in the Global Services New Delhi hub, you’ll play an important role in supporting BCG’s global Risk & Compliance operations. You’ll provide operational support for compliance processes by managing requests and inquiries, monitoring global compliance activities, and helping ensure the timely execution of key risk and compliance initiatives.
Working closely with Global Risk & Compliance teams and stakeholders across multiple regions, you’ll help coordinate compliance-related activities, maintain accurate operational records, support reporting and data validation, and contribute to continuous improvements that strengthen BCG’s global compliance operations.
Key Responsibilities
- Manage shared Risk & Compliance mailboxes, including DPO, Data Subjects, and Anti-Bribery & Corruption (ABC), ensuring requests are processed accurately and within agreed service levels.
- Review, prioritize, and route incoming compliance requests, escalating complex or high-risk matters to the appropriate stakeholders.
- Coordinate follow-up activities with HR Business Partners, Practice Area teams, Regional Compliance Leads, and other stakeholders to ensure timely resolution of compliance actions.
- Monitor and report on global compliance initiatives, including mandatory training campaigns and operational metrics.
- Maintain accurate documentation of requests, resolutions, escalations, and compliance activities to support governance and audit requirements.
- Prepare regular and ad hoc operational reports, providing insights into request volumes, response times, compliance trends, and process performance.
- Identify opportunities to improve operational processes, enhance mailbox management, and strengthen compliance workflows.
- Support data validation, reporting, and operational activities while ensuring compliance with BCG policies and applicable regulatory requirements.
What You’ll Bring
EXPERIENCE & QUALIFICATIONS
- Bachelor’s degree in Finance, Accounting, Economics, Business, Law, Risk Management, or a related field; a postgraduate qualification is a plus.
- One to three years of experience in finance operations, risk, compliance, governance, operations, or a related business support function.
- Strong analytical skills with the ability to assess operational data, identify trends, and recommend practical improvements.
- Excellent attention to detail and sound judgment when handling sensitive and confidential information.
- Strong communication and stakeholder management skills, with the ability to build effective relationships across global teams.
- Demonstrated ability to manage competing priorities, adapt to changing business needs, and deliver high-quality work in a fast-paced environment.
- A collaborative, customer-focused mindset with curiosity, initiative, and a commitment to continuous improvement.
Who You’ll Work With
You’ll be part of the Global Finance & Operations Services (GF&OS) team based in the Global Services New Delhi hub, working closely with BCG’s Global Risk & Compliance organization. In this role, you’ll collaborate with colleagues across Global Risk & Compliance, HR, Practice Area teams, Regional Compliance Leads, and other cross-functional partners to support global compliance operations.
Reporting to the Global Finance & Operations Senior Manager, you’ll work in a collaborative, team-oriented environment focused on delivering high-quality operational support, driving continuous improvement, and helping strengthen BCG’s global risk and compliance processes.
Additional info
YOU’RE GOOD AT
Risk Operations & Compliance Support
- Managing operational requests and compliance inquiries with accuracy, responsiveness, and attention to detail.
- Supporting compliance processes through effective mailbox management, case tracking, and timely follow-up activities.
- Maintaining accurate records and documentation to support governance, reporting, and audit requirements.
- Building foundational knowledge of global risk and compliance processes, systems, and operational workflows.
- Reporting & Continuous Improvement
- Monitoring operational performance through reporting, analysis, and compliance metrics.
- Identifying trends and opportunities to improve operational efficiency and strengthen compliance processes.
- Supporting data quality, validation, and reporting activities to ensure reliable operational information.
Stakeholder Collaboration
- Building effective working relationships with Global Risk & Compliance teams and cross-functional stakeholders.
- Communicating clearly and professionally while managing multiple priorities and responding to operational requests.
- Exercising sound judgment and maintaining confidentiality when handling sensitive information.
Ways of Working
- Managing competing priorities while maintaining a high level of accuracy and accountability.
- Demonstrating initiative, ownership, and a proactive approach to resolving operational issues.
- Adapting to changing priorities while contributing to a collaborative, customer-focused team environment.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E – Verify Employer. Click here for more information on E-Verify.
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