Overview
Tailor – London
Waldorf Astoria London – Admiralty Arch is seeking a Tailor to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants – Coreus by Clare Smyth and Café Boulud by Daniel Boulud – bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
A World of Rewards
- Complimentary, nourishing meals provided while on duty
- Exceptional development programmes, designed to support and accelerate your growth at every stage
- Opportunities to make a meaningful impact through our industry  leading Corporate Responsibility initiatives
- Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
- High street savings through Perks at Work
- 28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here’s what you’ll do during a typical day:
As Tailor, you play a vital role in maintaining the impeccable presentation of our brand. You are responsible for the alteration and upkeep of team member uniforms and the careful repair of guest garments, ensuring the highest levels of craftsmanship, discretion, and service excellence. This role also requires close collaboration with laundry partners and adherence to established uniform control and deposit procedures.
You will be responsible for performing the following duties to the highest ultra – luxury standards:
- Inspect uniforms to ensure immaculate cleanliness and condition, completing minor repairs as required
- Execute precise alterations to ensure optimal fit and presentation for all team members
- Provide operational support to the laundry function when required
- Manage wash cycles, folding, and correct storage of linen and uniforms
- Perform expert repairs on guest garments with the utmost care and confidentiality
- Deliver a refined valet service experience to guests
- Liaise professionally with laundry suppliers and dry cleaners to ensure consistent quality standards
- Support new team members with uniform issuance, ensuring all documentation is accurately completed
- Administer and control the uniform deposit system in collaboration with the Finance department
- Monitor and control the distribution and return of uniforms for both new and existing team members
- Conduct uniform and linen stock takes as required
- Maintain agreed par stock levels at all times
- Ensure soiled and damaged linen is correctly segregated, bagged, and disposed of in accordance with policy
- Maintain impeccable organisation and cleanliness of the linen room and uniform store
- Proactively report maintenance concerns and health or safety hazards
- Comply fully with hotel security standards, fire regulations, and all health and safety legislation
What are we looking for?
A Tailor serving Hilton’s luxury brands consistently acts in the best interests of our Guests, working collaboratively with fellow Team Members to uphold the highest standards of service and presentation. To be successful in this role, you will demonstrate the following attitudes, behaviours, skills, and values:
- A consistently positive, professional, and service  orientated attitude
- Strong communication skills, with the ability to interact effectively with Guests and Team Members
- Proven ability to perform calmly and efficiently in a fast  paced environment
- Capability to work independently while also contributing effectively as part of a team
- Exceptional sewing craftsmanship, including confident use of industrial sewing machinery
- A methodical, detail  oriented, and well  organised approach to work
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Seamstress or Tailor role, ideally within a luxury or hospitality environment
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
Exact Location: London, United Kingdom
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
