Overview
Who are we?
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:
To be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Senior Sales Executive
Salary: £27,500 per annum + bonus
Location: Edinburgh
Contract Type: Permanent
Hours: 40 hours, 5 days out of 7 on a rota – weekend working will be required.
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Our Senior Sales Executives are key to our business. You’ll be selling and second-facing purchases of Motorpoint vehicles and products through high-level customer engagement and demonstration of our values. You will also be key to the learning and development of sales team members and assist in our progression talent pool.
Key Performance Indicators
- Delivers exceptional customer service levels as measured by NPS
- Unit, profitability & handover targets
- Achieves a minimum of on-target sales every month and generates return business
- Confidently and successfully upsells relevant products and promotes same-day driveaway
- Completes quotes effectively and follows up within agreed timescales
What will my day look like?
- Works effectively with the Sales Management team, to achieve own and the team’s monthly sales targets
- Takes ownership of the customer’s experience throughout the entire customer journey
- Greeting and welcoming customers on arrival at the site
- Check and maintain the sales pitch area
- Managing the customer database and sales prospects
- Action price changes as required
- Completing the handover process of all vehicles upon customer collection
- Conducting post-collection calls to customers to ensure customer satisfaction
- Quality checks vehicles prior to them being collected or delivered to the customer
- Accurately checks part exchange vehicles using an app
- Assisting the online team with ‘CitNOW’ videos, pictures and any other information required
- Ensures compliance with FCA regulations
- Provides transparent information relating to the vehicle, finance agreements and additional products
- Communicates regularly with the sales support team and preparation team to deliver exceptional customer service and quality to their customers
- Ensures customers are happy with their purchase and assists them on test drives
- Completing Home deliveries as and when required
- Shares best practice with peers and team members
- Uses all IT systems effectively to ensure communication between teams
- Identifies and anticipates the needs of the customer and how Motorpoint products can help
- Ensures online and site work as one united team
- Being an ambassador of health and safety and ensuring it is at the forefront of everything you do
- This is a fast-paced role so the ability to stay calm and maintain excellent attention to detail as well as the desire to produce high levels of customer service is really important
- Above everything else, you’ll live the Motorpoint values of Proud, Honest, Supportive, Happy and Together. You’ll also be ready for some serious fun.
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days’ holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
Closing Date: 7th November 2025
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
#IND2
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
