Overview
Job Reference: JJ1426386AbeRSA
Location: Aberdeen, Aberdeen City, United Kingdom
Type of Contract: Permanent
Salary: £16910.40 to £16910.40 per year
Step into a Career with Impact at Dandara Living!
If you’re ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you’ll bring your expertise to life on transformative projects, surrounded by a team that’s as passionate about innovation as you are. Here, you’ll form lasting professional connections, gain new perspectives, and be continually inspired by the best in the field. We’re all about opportunity and are dedicated to helping you unlock yours to its fullest potential.
About the Role
Based at Forbes Place in Aberdeen, this part-time role is ideal for someone passionate about customer service and building meaningful relationships in a vibrant residential community. You’ll be part of the Resident Services Team, supporting the Senior Resident Services Associate in managing day-to-day operations across our award-winning Build to Rent development.
From welcoming new residents to ensuring the highest standards of service and presentation, this role places you at the heart of a thriving community where no two days are the same.
Working Pattern:
24 hours per week working Monday to Friday with occasional requirement to work weekends(rota to be discussed at interview) with possibility to cover other local sites.
What You Will Do
• Provide first-class customer service to residents and visitors
• Handle enquiries and support with viewings, move-ins, and check-outs
• Maintain accurate records for inventories, inspections, and meter readings
• Log and follow up on maintenance issues and contractor access
• Manage keys, parking, and security to ensure the building runs smoothly
• Support resident events and community engagement initiatives
• Keep communal areas and available apartments presented to the highest standards
• Collaborate with marketing to prepare videos and photography when required
• Uphold health, safety, and security standards at all times
What You Will Have
• Proficiency in Microsoft Word, Excel, Outlook, and booking systems
• Strong understanding of on-site health and safety requirements
• Excellent organisation, attention to detail, and communication skills
• A proactive, positive, and professional approach
• ARLA, TPI, or COSHH qualifications (desirable – training can be provided)
What We Will Offer You
Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Today, Dandara Living is one of the UK’s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating award-winning, landmark residential developments.
With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management.
Our benefits include:
• Competitive salary (discussed at interview)
• 33 days holiday (pro rata) + the option to buy 5 more
• Up to 5% matched pension scheme
• 3x salary life assurance (option to increase to x4)
• Employee Assistance Programme (EAP)
• 24-hour Digital Doctor access
• Health Assured Wisdom App
• Competitive parental leave
• Discounts platform with hundreds of retailers, restaurants, and gyms
Important note:
No agency applications will be considered for this role. Any CVs received will be treated as a free gift.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
