Overview
Online Trading Admin Assistant D2C – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
We’re looking for a passionate and commercially minded Online Trading Admin Assistant to join our International team at M&S. In this role, you’ll help drive profitable growth across our Clothing & Home (C&H) Marketplaces by supporting the effective planning, selling, and trading of a global product range. You’ll play a key role in supporting international sales and profitability — for M&S and our Marketplace partners. Collaborating closely with Trading teams, you’ll champion an international mindset across the business to ensure the needs of our global customers and partners are met.
All the details
We’re looking for a passionate and commercially minded Online Trading Admin Assistant to join our International team at M&S. In this role, you’ll help drive profitable growth across our Clothing & Home (C&H) Marketplaces by supporting the effective planning, selling, and trading of a global product range. You’ll play a key role in supporting international sales and profitability — for M&S and our Marketplace partners. Collaborating closely with Trading teams, you’ll champion an international mindset across the business to ensure the needs of our global customers and partners are met.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you will be doing
- Support the International Clothing & Home Marketplace team in delivering a product strategy that drives sales and aligns with the overall International growth plan.
- Collaborate cross-functionally with Planning, Trading, and Supply Chain teams to ensure accurate SKU-level product data, intake planning, and timely delivery to marketplace partners.
- Ensure product and buying information accuracy, maintaining partner portals and supporting smooth, efficient ordering processes across global marketplaces.
- Analyse sales and stock performance to inform assortment, sizing, and volume decisions that maximise sales, profit, and growth opportunities.
- Support trading performance and continuous improvement, tracking product and logistics updates and contributing to lessons-learned actions for future seasonal success.
Who you are
- Strong numerical and analytical skills, with the ability to interpret data, track performance, and use insights to drive sales and future growth.
- Advanced Excel user, confident in managing and analysing data across multiple systems including IBT, PLM, Power BI, and SAP.
- Excellent communicator and collaborator, skilled in building strong relationships with Marketplace partners, Supply Chain, Online, and International teams.
- Highly organised and proactive, thriving in a fast-paced, agile team environment and demonstrating a positive, solution-focused approach.
- Commercially aware with a strong product affinity, understanding critical path management and how to optimise product performance across global marketplaces.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-HM2: #LI-Hybrid, #Notjustanyjob
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
