Overview
Contract Type: 0
Salary: £25,768 pa inc. HCAS
Partner Org: Ashford & St. Peter’s Hospital Foundation Trust
Job overview
The post holder will work as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward.
Internally the post holder will develop effective working relationships with Maple ward Multidisciplinary Team, Maple ward Management Team, Site Management, ASPH support services
Externally this include, Patient, Family members/ Carers and Transport
Main duties of the job
• – Answer telephone and co-ordinate messages, initiating action accordingly.
- Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
- Assist with patients’ property checks, receipts of property and safe storage as necessary.
- Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
Process requisitions for repair as necessary. Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. Maintain/assist with ordering of food and other supplies.
Always act in a professional manner to uphold good standards of conduct. To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
www.asph-careers.org
Detailed job description and main responsibilities
• Answer telephone and co-ordinate messages, initiating action accordingly.
• Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
• Assist with patients’ property checks, receipts of property and safe storage as necessary.
• Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
• Process requisitions for repair as necessary.
• Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.
• Maintain/assist with ordering of food and other supplies.
• Always act in a professional manner to uphold good standards of conduct.
• To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Person specification
Qualifications and Further Training
Essential criteria
- Education to GCSE level or equivalent
- Previous administrative work
Desirable criteria
- Good Keyboard skills
Experience
Essential criteria
- Previous administrative work
- Working with a team
Desirable criteria
- Previous hospital experience within a clerical function
Skills
Essential criteria
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
- Ability to organise work and prioritise workload
- Adaptability/flexibility
Desirable criteria
- Excellent keyboard skills
Attitude, Behaviour and Values
Essential criteria
- Customer service focus
- Willing and able to take personal responsibility
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
- Supports and promotes equality and diversity
Desirable criteria
- Able to deal with difficult situations
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
