Overview

The Cwmbran family is recruiting!

We are looking for a part time Team Leader position working 24 hours over 3 days a week (flexibility regarding days can be discussed at interview). 

As a Team Leader within Cwmbran Day Opportunities, you will play a key role in supporting adults with physical and learning disabilities, including complex needs. Working with the current Team Leader and reporting directly to the Service Manager, you will lead a team of support staff to deliver high-quality, person-centred care and meaningful day experiences. You’ll ensure the smooth running of daily operations, uphold regulatory standards, and foster a positive, inclusive environment that promotes independence, engagement, and well-being.

Key Responsibilities

1. Operational Support

  • Assist the Service Manager in the day-to-day running of the service, including staffing, scheduling, and resource coordination.
  • Ensure compliance with the local authority and health and safety regulations.
  • Uphold Salutem policies and procedures across all aspects of service delivery.

2. Team Leadership

  • Lead and motivate support staff, ensuring they are well-trained, supported, and delivering high standards of care and support.
  • Support recruitment, induction, and retention of staff, including hands on cover when needed.
  • Conduct regular supervisions and staff appraisals, identifying development needs and opportunities.
  • Promote a culture of teamwork, inclusivity, and continuous learning.
  • Plan and coordinate meaningful, person-centred activities for support workers to deliver, ensuring they align with individual goals, interests, and developmental needs.
  • Chair team meetings in the absence of the Service Manager, ensuring effective communication, continuity, and follow-up on actions.

3. Person-Centred Planning

  • Ensure individual support plans are in place and regularly reviewed, reflecting each person’s goals, preferences, and needs.
  • Work collaboratively with the wider multidisciplinary team to support individuals with complex physical, mental health, or behavioural needs.
  • Monitor service delivery to ensure plans are followed and outcomes are achieved.
  • Ensure that planned activities contribute to personal development, social inclusion, and overall well-being.

4. Quality and Compliance

  • Participate in audits and reviews to maintain high standards of care and compliance.
  • Support quality improvement initiatives and ensure accurate documentation, including support plans and risk assessments.
  • Assist in preparing for inspections, internal and external reviews.

5. Safeguarding and Risk Management

  • Identify and manage risks to individuals and staff, ensuring appropriate safeguards are in place.
  • Ensure safeguarding protocols are followed and incidents are reported and addressed promptly.
  • Promote awareness and adherence to safeguarding policies among staff.

6. Family and Stakeholder Engagement

  • Act as a point of contact for families and carers, maintaining open and empathetic communication.
  • Keep families informed of changes in support or health status.
  • Champion a person-centred approach that respects individual rights and choices.

7. Resource Coordination

  • Support the Service Manager in managing budgets and resources effectively.
  • Oversee stock levels and ensure the service is equipped to meet individual needs.
  • Contribute to cost-effective rota planning and resource use.

Person Specification

Qualifications

  • QCF Level 3 in Health and Social Care (or equivalent) is essential.

Experience

  • Experience in a leadership role within adult social care, ideally in day services or complex care settings.
  • Background in supporting individuals with physical, learning, and/or mental health needs.

Skills and Abilities

  • Strong leadership, organisational, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage priorities and remain calm under pressure.
  • Knowledge of safeguarding, regulatory standards, and person-centred care principles.

Desirable Attributes

  • Passion for supporting adults with complex needs and enhancing their quality of life.
  • Commitment to continuous improvement and high standards of care.
  • Proactive and hands-on leadership style.
  • Empathetic, patient, and resilient.

This role is ideal for someone who thrives in a leadership position, values person-centred care, and is committed to creating meaningful opportunities for individuals in a dynamic day service environment.

Our Core Values: 

️Supportive: Helping everyone reach their full potential. 

️Ambitious: Striving for the best outcomes. 

️Loyal: Prioritising our staff and the people we support. 

️Unique: Innovating without compromising quality. 

️Transparent: Fostering openness and mutual respect. 

️Engaging: Partnering with everyone involved. 

️Meaningful: Offering fulfilling opportunities. 

Why Choose Us? 

Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. 

Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. 

Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. 

Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. 

Still not convinced? 

We have been recognised as a Top Employer 2025 in the United Kingdom.  

We have been named as a Top 50 Inspiring Workplace Uk & Ireland 

We are a Disability confident committed company.   

We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.  

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks. 

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