Overview

Roster Clerk – Trains – Kings Cross, East Side Offices

Now recruiting a Roster Clerk for our Operational Resourcing Team

The Roster Clerk works at the heart of our Resourcing Team, responsible for assisting the roster team in the preparation and updating of the rosters, your role will focus on assisting the entire stations resourcing team in all aspects of their day to day operation. Although you won’t be customer facing, your customer service skills will be vital for your communications with internal and external stakeholders.

To succeed in this role, first and foremost, you’ll need excellent PC literacy, Admin skills and will be able to input data quickly and accurately. Our Roster Clerk is an integral part of the unit behind running our trains which keep passengers moving across our network. Our trains run at all hours, day and night, but you won’t have to with Monday to Friday Office Hours.

You’ll need to have excellent verbal and written communication skills, along with error checking and being able to work to a tight deadline. Customer service excellence has been a part of the way that you work for many years. Knowledge or experience of the UK passenger rail industry is also highly beneficial but not essential

What we can offer you:

  • Final salary pension
  • Free travel on GTR and sister groups for you and your family
  • 75% off travel on other train operating companies for you, and leisure for your family
  • 25 days annual leave
  • Discounted Oyster Card
  • GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave – all part of our commitment to family friendly policies
  • StarHub – our great benefits package which, for example, includes discounts with many retailers.

Please refer to our Job Profile for a full job description of what is required prior to applying.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.