Overview

Supervisor – Keswick, CA12

Company Description

We are currently seeking a professional, proactive, and service-driven Supervisor to join our dedicated catering  team at Theatre by The lake.  This is a hands-on leadership role, perfect for someone with a passion for hospitality and an eye for detail.

As a Supervisor with Baxterstorey you will receive the following industry leading benefits:

  • Enrolment into the Nest Pension scheme
  • 28 days annual leave 
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Meals provided on shift 
  • Cycle to work scheme
  • Your birthday off to celebrate in style
  • A day off to volunteer / give back to the charity of your choice



Job Description

Salary:  £29,328

Working 5 days over 7

Hours worked between 8.30am – 11pm 

Key Responsibilities:

  • Supervise day-to-day operations of the Cafe and Bar , ensuring smooth service across the Pre theatre dining 

  • Lead and motivate staff to maintain high service standards 

  • Assist in staff training, scheduling, and performance monitoring

  • Handle customer queries, concerns, and feedback with professionalism and discretion

  • Ensure the catering areas maintain a clean, safe, and welcoming environment

  • Support the management team in implementing policies and enhancing service offerings

  • Oversee events and private functions as required



Qualifications

  • Previous experience in a supervisory role within hospitality

  • Exceptional interpersonal and leadership skills

  • Ability to remain calm under pressure and resolve issues effectively

  • Strong organisational and multitasking abilities

  • Flexible availability, including evenings, weekends, and holidays as needed



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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.