Overview

ServiceNow Developer – Birmingham

Reference Code: 323907-en_GB

Contract Type: Permanent

Professional Communities: Cloud Infrastructure Management

About the job you’re considering

You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business needs.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: 
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

  • Play a central role in the technical implementation of ServiceNow, applying Service Management practices aligned with Capgemini and industry standards
  • Co-design and develop new ServiceNow applications, solutions, and services as needed
  • Take ownership of complex business requirements and deliver them with support from the ServiceNow Business Analyst
  • Collaborate with the Business Analyst to estimate effort for release planning
  • Apply your technical expertise to ensure optimization and compliance in the use of the ServiceNow Platform by IT organizations

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

  • Experience administering the ServiceNow Platform and working in Agile/Scrum environments
  • Proficiency in scripting languages and frameworks: JavaScript, Angular/AngularJS, HTML, CSS, AJAX, and Jelly
  • Strong communication skills (written and verbal) and attention to detail
  • Solid understanding of relational database concepts
  • Experience with LDAP, Active Directory, SSO, email infrastructure, web services, and ITOM

Preferred Certifications:

  • ServiceNow Certified System Administrator (CSA)
    ServiceNow Certified Application Developer
    ServiceNow Platform Implementation Specialist

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want’ mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Job Description

The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance.

Job Description – Grade Specific

The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes.  They are an expert in related areas such as governance, industry standards or regulatory compliance. This role provides SME in one or more areas of Service Integration, builds customer relationship, and delivers specific process to support the overall engagement.​

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.