Overview

🌟 Customer Account Manager – iSAMS 🌟

📍 Location: Field-based (with travel across the UK and occasional international trips)
🕒 Hours: 37.5 per week (flexibility required)
💰 Package: Competitive salary + commission

👋 About Us

At iSAMS, we provide cutting-edge SaaS solutions to schools worldwide. Our mission is to empower schools with smart, intuitive software that makes life easier for staff, parents, and students alike. As part of the IRIS Software Group, we’re growing fast 🚀 and looking for passionate people to join us on our journey.

💼 The Role

We’re looking for a Customer Account Manager (CAM) to build strong, lasting relationships with client schools 🎓. You’ll be the go-to person for your portfolio — helping schools get the most out of iSAMS, identifying opportunities for growth, and making sure they love working with us.

Key things you’ll do:

  • 🤝 Build trusted relationships with schools to drive satisfaction and retention

  • 📈 Identify upsell and cross-sell opportunities, managing the sales cycle from start to finish

  • 💻 Run engaging online and onsite meetings to showcase new and existing iSAMS products

  • 📊 Own your CRM pipeline, keeping opportunities accurate and up to date

  • 🎤 Represent iSAMS at events, conferences, and user groups

  • 🗣️ Be the voice of the customer within iSAMS, sharing valuable feedback internally

✨ What We’re Looking For

  • Proven sales/account management experience in SaaS or IT 💻

  • Strong track record of customer retention and sales growth

  • Excellent communicator and relationship-builder 🤝

  • Commercially minded with great negotiation skills 💬

  • Comfortable presenting to different audiences with confidence 🎤

  • Experience in the education sector is a big plus 🎓

  • Full UK driving licence 🚗

🚀 Why Join iSAMS?

  • Be part of a fast-growing SaaS company making a real difference in education 🌍

  • Work with a supportive, ambitious team 💪

  • Opportunities to travel, learn, and grow your career ✈️

  • Competitive package with commission 💷

👉 Ready to make an impact? Apply now and help schools get the very best from iSAMS!

Salary: competitive
Location: UK Remote

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