Senior Experience Designer – London

About the job you’re considering

We’re looking for designers who thrive in ambiguity, bring clarity through evidence, and turn ideas into impact. Above all, you’re passionate about how design — combined with data and AI — can create fairer, more inclusive, and more sustainable services.

The products and services we co-create with our clients are often transformational. The answers aren’t always obvious — we need designers who can simplify complexity without losing depth, and influence direction with confidence.

This is more than a design role — it’s a chance to grow your craft, shape services used by millions, and join a community pushing the boundaries of design in the age of AI.

You’re both a designer and a consultant: confident driving conversations, solving problems, and shaping direction for the best outcomes. You understand that design doesn’t live in isolation — it must connect with business strategy and deliver measurable value.

Your role

•    Design and present concepts, journeys, and interfaces, including information architecture, navigation, and flows.
•    Translate research and user needs into evidence-based, inclusive design approaches.
•    Prototype ideas (from rapid sketches to interactive and coded) to test and validate concepts.
•    Facilitate workshops and align direction across business, technology, and delivery teams.
•    Communicate complex ideas simply, to both technical and non-technical audiences.
•    Spot opportunities to create business value and improve the user experience.

Your skills and experience

•    Ability to link design decisions to measurable business outcomes (e.g. efficiency, revenue, engagement).
•    Confidence in framing design as a driver of business strategy, not just delivery.
•    Experience building consensus around design vision across business, technology, and leadership stakeholders.
•    Experience in user-centred design from discovery to delivery (public sector / GDS experience a plus).
•    Strong prototyping skills across different fidelities (paper, digital, coded).
•    Familiarity with accessibility standards and inclusive design.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want ‘ mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.