Overview

Outreach Liaison Worker – Southend on Sea

Contract

£12,000 – £12,750 depending on experience

Make a real difference in people’s lives. Join our dedicated team supporting individuals on their journey to recovery.

We are looking for a compassionate and skilled Specialist Support Worker to join our integrated healthcare team, supporting adults aged 18+ who are experiencing challenges with drug and alcohol use. This role is based in Southend-on-Sea and focuses on providing tailored, trauma-informed support to individuals residing in supported accommodation, hostels, and B&Bs.

Key Responsibilities:

  • Deliver personalised, flexible support to a reduced caseload of service users with complex needs and barriers to engagement.
  • Work within a trauma-informed framework to build trust and promote recovery.
  • Liaise with housing support workers, primary care services, and other partners to coordinate care and improve outcomes.
  • Contribute to service targets and outcome measurements in partnership with Forward and local commissioners.

What We’re Looking For:

  • Experience working with vulnerable adults, particularly those at risk of rough sleeping or with substance misuse issues.
  • A strong understanding of trauma-informed care and the challenges faced by individuals with complex needs.
  • Excellent communication and partnership-building skills.
  • Flexibility to work early mornings, evenings, weekends, and travel to other local projects when needed.

 

Please see the JD for more detailed information.

Please note this job is subject to a successful DBS check.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


    Employee Screening and Eligibility to Work

    We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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    IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.