Overview
Corporate Services Support Manager – Pontypridd, South Wales
Salary: £37,500 – £50,000 Dependant on experience
Basis: Full time
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales’ leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.
We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The purpose of the role is to support with issues that are often sensitive, of high importance, urgent, and raised on behalf of the customers and communities we serve, to ensure stakeholders managed by the team feel informed and included in Transport for Wales (TfW) activities, and the organisation retains its commitment to openness and transparency.
- Provide comprehensive administrative support to the TfW Chair, including diary management, travel arrangements, inbox and other written communication management, meeting co-ordination and expense reporting to support the effective discharge of the Chair’s role.
- Act as a gatekeeper and primary point of contact between the Chair and internal and external stakeholders to ensure efficient and appropriate use of the Chair’s time.
- Source, monitor, and facilitate the preparation, editing, and proofreading of official Chair correspondence, ensuring accuracy, adherence to governance, and timely handling.
- Handle confidential information to ensure it is dealt with discretion and professionally and in compliance with TfW’s data and information storage policies and procedures.
- Anticipate Chair needs and requirements and proactively solve problems to ensure maximum efficiency of the Chair’s time.
- Co-ordinate logistics for meetings, events and speaking engagements ensuring sufficient briefing and supporting meeting papers to allow the Chair to undertake their duties effectively.
Who we’re looking for
- Demonstrable experience of multitasking and organisational skills within a high pressured and changing environment.
- The ability to provide high profile and highly professional administrative duties. Proven ability to deliver high-profile, professional administrative support.
- Experience of undertaking drafting tasks, such as accurately proof reading and interpreting a range of documents – including emails, papers, reports, letters, spreadsheets and presentations.
- Discretion in handling sensitive and confidential material.
- Experience of co-ordinating high profile internal and external meetings events.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
