Overview
Salary: £34,500 – £44,850
Location: Cambridge, Hybrid Working
Contract: Full time, permanent, 35 hours per week
This role is all about being the Zendesk expert for our English Assessment teams. You’ll be the driving force behind a seamless and scalable support experience, making it easier for both customers and internal teams to get help.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
We’re seeking a Zendesk Administrator to be the driving force behind our customer support operations. In this pivotal role, you’ll design, optimize, and maintain English Zendesk platform, ensuring seamless and…
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.